Steph Helms Email & Phone Number

Spearhead foundational fundraising initiatives and infrastructure in collaboration with CDO and CEO to optimize donor engagement and retention strategies. Serve as right hand to CEO for all development-related executive travel, event planning, and logistics, orchestrating everything from concept to logistical execution for a minimum of 4-6 major fundraising events per fiscal year.Manage CRM platform of over 25k constituent records, offering user support, training, and ensuring regulatory compliance and fundraising best practices.

Established strong donor relationships through personalized stewardship, engagement, and communication.Coordinated cross-departmental marketing and communication efforts, including online, email, and social media campaigns.Administrated multiple platforms critical for day-today functioning in collaboration with CFO/Finance, Operations, and Communications/Marketing teams.

Washington, District Of Columbia, United States

Member of 5-person tech startup providing a food delivery app in the Northeast. Early team member along with 4 other people that mapped the overall vision, customer acquisition & engagement plan, and future strategic business development while conducting all market research, recruiting & hiring initiatives, and supply chain & logistics support to the company.In my role as Operations Manager for the entire Washington Metropolitan area, I oversaw all supplychain analysis & modification, collaborative team development, staffing objectives, and dailyoperational initiatives for all distribution centers & last-mile delivery efforts throughout the entireproduction life cycle for over 10k meals.

Washington, District Of Columbia, United States

Established all logistics and warehouse planning for a Bio Safety Laboratory (BSL2) build out project in 4 weeks including 24/7 logistics & supply chain management systems for a $35M warehousing operation designed to respond to the Covid-19 global pandemic resulting over 10M patient samples in 18 months.Supply Chain manager leading 10-person team that forecasted and managed strategic supply needs while supporting full-scale software infrastructure implementation. Responsible for monitoringworkplace safety with OSHA, FDA & HR standards for employees operating sophisticated heavy machinery and chemical laboratory inventory.

Lorton, Virginia, United States

Coordinated all logistical aspects of 2 warehouse build outs in 8 weeks while maintaining constant supply distribution.Managed Warehouse personnel in day-to-day warehouse operations and laboratory provisioning operations.Ensured OSHA compliance in all warehouse activities, including forklift & other safety best practices.

Springfield, Virginia

Managed customer relations and sales efforts to maximize profit and longevity of small business operations, including social media content. Assisted with mentorship of employees and compliance with local regulations regarding swimming pool maintenance. Key project member with implementation of software record-keeping systemMaintained active lifeguard certification and certified pool operator (CPO) license throughout employment.

Washington Dc-Baltimore Area

Crafted paid and unpaid content to drive brand awareness, consumer engagement, and traffic to all social media pages and websites with focus on promoting brand loyalty and building a social following.Interfaced with relevant social media influencers, vendors, and local businesses to develop brand awareness and increase online traffic using B2B and traditional PR/marketing strategies.

Bachelor'S Degree, Nutrition Sciences, Cum Laude

Activities and Societies: Howard University Women's Volleyball TeamTeam captain of Howard University's NCAA Division I volleyball team.

Certificate, Peace Studies And Conflict Resolution

40-hour Basic Mediation Course, June 2019 20-hour Advanced Mediation Course, July 2019 20-hour Child Custody Mediation Course, August 2019