Steph Wray Email & Phone Number

Brisbane, Queensland, Australia

Delivering end to end GNFR equipment delivery solutions for clients to ensure store upgrades are completed in full, on time and in budget.Taking store blue prints from plan to equipment orders. Analysing scheme usage and understanding trends to mitigate short falls of kit that will impact site utilisation.Working with overseas manufacturers to procure equipment inline with JIT methodology Working with developers to rollout new equipment to stores. Coordinating and controlling the order cycle and associated information systems.Shopfitting Equipment procurement support; negotiation of rates and developing relations with new suppliers.Managing outputs from state based 3PL providers inline with agreed KPIs Cost management, financial reconciliation and billing Analysing data to monitor performance and plan improvements and demand.Analysing logistical problems and producing new solutions; system and processResponsible for ensuring compliance and setting targets regarding performance, cost control, quality, issue resolution

Brisbane, Australia

Managing staff outputs in line with SLAs and departmental standards; planning all operational requirements, resources and equipment.Developing and maintaining client relationships, whilst ensuring high standards of both external and internal communication is key to this role.Coordinating and controlling the order cycle and associated information systems.Analysing scheme usage and understanding trends to mitigate short falls of kit that will impact site utilisation.Procurement support; negotiation of rates and developing relations with new suppliers. Continuous improvements and new ways of working from the UK operations to be introduced to the Australian contract. Overseeing the transport department including strategic vehicle planning and supporting the 3pl providers to utilise vehicle types. management of day to day transport ensuring smooth delivery to the client in the most cost effective routes. Analysing data to monitor performance and plan improvements and demand.Implementing a continuous improvement culture within the team. Analysing logistical problems and producing new solutions; system and process improvementCharged with Identifying training needs and development for individuals / team in line with organisational learning needs.Updating all SOP's and Risk assessments.Responsible for ensuring compliance and setting targets regarding performance, cost control, quality, issue resolution; in line with KPI structure.Implementing K.P.I’s to retain the profitability of the business.

Developing and leading the Project Support team whilst managing their outputs in line with SLAs and departmental standards; planning all operational requirements, resources and equipment.Developing and maintaining client relationships, whilst ensuring high standards of both external and internal communication is key to this role.Coordinating and controlling the order cycle and associated information systems.Analysing data to monitor performance and plan improvements and demand.Implementing a continuous improvement culture within the team. Analysing logistical problems and producing new solutions; system and process improvementCharged with Identifying training needs and development for individuals / team in line with organisational learning needs.Updating all SOP's and Risk assessments.Responsible for ensuring compliance and setting targets regarding performance, cost control, quality, issue resolution; in line with KPI structure.Implementing K.P.I’s to retain the profitability of the business.

Managing a small team of administrators in coordinating an outbound delivery schedule; ensuring high customer service through cost efficient logistical and transport solutions.Working closely with internal and external stakeholders and clients to maintain processes and critical paths.Monitoring best practice processes and identifying need for change.Having control of a budget & to insure that the O.T.I.F is achieved day to day week to week.Identifying training needs and development for individuals / team in line with organisational learning needs.Updating all SOP's and Risk assessments.Developing delivery schedules in line with clients' needs.Fostering and maintaining relationships with the client. International shipment co-ordination. Financial reconciliation process.

Working with new clients and new projects, helping to build strong business relationships.Daily updates to key stakeholders regarding workload.Planning and organising transport for a range of projects.Coordinating inbound and outbound deliveriesProducing weekly space utilisation report per week to key stakeholdersLogistical planning including correct vehicles, checking restrictions and organising permits- comparison of haulage quotes in order to get the best price.Collating transport and labour quotes for Project Managers and clients.Purchase order processing and invoice management- challenging costs where applicable.Liaising with clients and maintaining a positive rapport with the internal and external stakeholders.Delegation of work and supervision of a small administration team.Analysing data mainly using Microsoft excel.Aided the co-ordination of a site move due to expansion, liaising with various contractors to ensure H&S compliance.

Collating and planning transport in line with customer expectations/ project timescales/ cost effectivenessNegotiating best rates for transportation costs.Logging cost savings and producing quantifiable reports for the directors and management team.Maintaining and monitoring budget against spend within key individual areas.Invoicing and Purchase order processing (Sage 200).

Proficient with Microsoft Excel and other Microsoft applications.Inputting on WMS (warehouse management systems) and Sage 200.Liaising with clients and maintaining a positive rapport with the internal and external stakeholders.Recording weekly and monthly wages and liaising with HR Department.Liaising with internal account managers and the warehouse team.Training new members of staff on administration roles.Previous roles in addition- details available on request.

Bsc, Logistics Management

Work based Learning Applied Problem solving Integrated Professional Development Management of Change Supply Chain Strategy

Ba (Hons), Outdoor Education

Outdoor education

Foundation Degree, Outdoor Education

Outdoor Education