Stephan Stander Email & Phone Number

Australia

Melbourne, Victoria, Australia

Relationship and business coaching for O'Brien Electrical & Plumbing MembersManaging the transition, induction, and training of new members into the wider Business modelBusiness coaching, guidance, and support for MembersFacilitating business planning and review sessions to identify and resolve issues and track progress to achieve business.

Auckland, New Zealand

Responsible for delivering the National Smith&Smith Operations strategy and business plansDeveloping annual operations plan, management framework & business plan to provide support to Authorised Dealers & Corporate Sites Analysing operational KPIs, developing and implementing action plans to improve performance, embedding continuous improvement, and.

Auckland, New Zealand

• Analysing and re-engineering current practices and developing or implementing new business processes to maximise profitability
• Ensuring compliance through the implementation and management of an effective monitoring system, measuring performance against business KPI’s, assessing required improvements, and implementing them
• Identifying and creating methodology to rectify performance issues and drive operational excellence, whilst ensuring business processes meet defined requirements/objectives
• Advising Project Leads and sponsors on key business process risks and issues impacting the project, providing workable solutions as required
• Planning and delivering training to business managers/owners on processes and procedures
• Working with the senior management team and central functions to deliver service excellence together, assessing operational performance against required process metrics

Auckland, New Zealand

• Developing the annual loss prevention and risk management programs, including:­ - Completing a learning need analysis to support the development of a loss prevention succession plan­ - Determining a baseline by.
• Establishing and managing business improvement projects
• Overseeing and assisting with employment relations and managing of Regional Loss Prevention team recruitment
• Recognising and celebrating success, rewarding behaviour and driving a culture that is consistent with company values

Auckland, New Zealand

• Promoting the Warehouse brand awareness, executing effective promotional planning and driving the business out to the local market to maximise sales
• Conducting departmental sales performance reviews, ensuring all sales and financial KPI’s are met or exceeded
• Overseeing financial delivery, managing and adhering to the store budget
• Managing the store inventory database to ensure accuracy, monitoring product availability levels to achieve and maintain a 98% product availability
• Effectively managing labour allocation and controlling wage costs, whilst maintaining task and service delivery standards
• Achieving Customer Voice and Magnet targets

Auckland, New Zealand

• Defining and implementing superior customer service strategy by:­ - Establishing customer service standards­ - Managing customer service levels in store and via customer service reviews­ - Driving a customer service.
• Maximising sales performance and margin delivery through:­ - Formulating, implementing and communicating store promotional plans and events­ - Analysing profit per square meter and identify opportunities for the.
• Promoting effective stock management practises, such as:­ - An effective and efficient stock take process­ - Effectively managing the Loss Prevention function ­ - Ensuring all stock is merchandised and maintained to.
• Ensuring managers deliver KPI’s for their departments including:­ - Net contribution, sales targets and margin management ­ - Opening of Farmers finance cards­ - Cosmetic performance
• Demonstrating and driving the company values throughout the store
• Reviewing wage deviations to budget and managing wages spend

South Africa

• Instilling effective stock management practises, such as:­ - Stock allocation planning for stores with buying groups­ - Developing, implementing and managing the stock replenishment process­ - Driving process.
• Crafting effective merchandising and promotional plans:­ - Managing promotions, including store specific promotions to increase sales­ - Customer profiling, brand positioning and driving the Woolworths brand­.
• Monitoring sales performance to deliver consistent margin and profit growth, including:­ - Reviewing branch profit and loss and draw up action plans­ - Managing markdowns and stock consolidation­ - Managing Integrated.
• Managing employment relation activities, including:­ - Establishing a talent matrix, creating individual learning and development plans and focusing on talent retention­ - Promoting staff to display merchant competence.
• Delivering a superior and compelling customer service experience
• Ensuring all general management responsibilities are met, such as:­ - Deliver consistent shop keeping standards­ - Management of key process risk­ - Waste management Foods & FMCG­ - Managing of service providers­.

South Africa

South Africa

South Africa

South Africa, Eastern & Western Cape

Greater Los Angeles Area

South Africa

South Africa

South Africa

Diploma In Financial Management, Finance And Financial Management Services

Diploma In Marketing And Business Management, Business/Managerial Economics

High School