Worked closely with senior level sales executives in managing the administrative side of a 6 person sales team. Assisted with presentations, projects and reports for the Director of Sales, CFO and CEO. Managed long term pricing agreements, NDA’s and certifications for key customers. Conducted financial audits, tracked sales effectiveness and had final approval of all quotes. Coordinated travel and meetings for executive sales team. Was central point of contact for sales inquiries. Document writer and trainer for all sales work instructions, policies and procedures. Worked with auditors to ensure document compliance. Was responsible for training all new Sales staff upon hire and for conducting regular ongoing support. Assisted IT in creation of new features and reports within our software program. Managed the RFQ and quoting process.

Worked directly with CEO on new account implementation and training. Conducted frequent on-site trainings and daily webinars for clients, instructing physicians and staff to use our EMR for clinical notes, scheduling and maintaining patient records. Trained team of 5 colleagues on company CRM and the EMR software upon hire. Worked trade show events.

Managed all front office responsibilities including scheduling of procedures, providing prep instructions to patients, preparing patients for their procedure, obtaining radiology reports or imaging, and obtaining insurance pre-authorizations. Assisted at other locations as needed, including Paul Brown Stadium during the NFL season.

Recruited travel nurses and allied professionals all over the country. Job consisted of daily phone calls to both hospitals and candidates to ensure staffing needs were met and desired pay and housing was accommodated.