Stephanie Brooks

Stephanie Brooks Email and Phone Number

BCBSA Performance Audit & Performance at CareFirst BlueCross BlueShield @ CareFirst BlueCross BlueShield
baltimore, maryland, united states
Stephanie Brooks's Location
Randallstown, Maryland, United States, United States
Stephanie Brooks's Contact Details

Stephanie Brooks work email

Stephanie Brooks personal email

n/a
About Stephanie Brooks

Technical Senior Auditor with 20+ years of experience in the Healthcare Administration Industry with the overall knowledge of auditing, claims processing, and outreach. I have obtained the technical understandings of medical terminology, ICD-10, and pricing methodology. I have a proven ability to lead initiatives to support sustainable organizational growth. Furthermore, I have been recognized by my peers and management as a leader with a strong work ethic. I invite you to view my LinkedIn profile to learn more about me. Please feel free to connect with me to discuss how I can be an asset to your company.

Stephanie Brooks's Current Company Details
CareFirst BlueCross BlueShield

Carefirst Bluecross Blueshield

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BCBSA Performance Audit & Performance at CareFirst BlueCross BlueShield
baltimore, maryland, united states
Website:
carefirst.com
Employees:
4929
Stephanie Brooks Work Experience Details
  • Carefirst Bluecross Blueshield
    Sr. Analyst Inquiry Management
    Carefirst Bluecross Blueshield Nov 2024 - Present
    United States
  • Carefirst Bluecross Blueshield
    Auditor - Bcbsa Performance Audit & Performance
    Carefirst Bluecross Blueshield Nov 2015 - Nov 2024
    Om3 - Owings Mills Md 21117
    Reported key metrics to senior management regarding asset utilization and audit results and recommend changes in operations and financial activities. Collected and analyzed data to detect deficient controls, duplicated efforts, extravagance, fraud, or non-compliance with laws, regulations, and corporate policies. Supported department strategic initiatives and other special projects aimed at continuous claims quality assurance. Advised and consulted departments and management on risk management and develop controls for new processes associated with specific audits.
  • Carefirst Bluecross Blueshield
    Enrollment Specialist
    Carefirst Bluecross Blueshield Jul 2008 - Oct 2015
    Owings Mills, Md
    Maintained a working knowledge of claims processing and the coordination of benefits specifically for Medicare Part A and B members. Trained personnel regarding various policies, systems, and controls regarding claims processing and pricing methodology based on specific health policies. Prepared various activity reports to inform management of the status and implementation of health plans and programs, supplemental services, and quality initiatives. Implemented health programs or services that promote members rehabilitation needs and preventative health services.
  • Carefirst Bluecross Blueshield
    Customer Service Representative
    Carefirst Bluecross Blueshield Jan 2004 - Jul 2008
    Owings Mills, Md
    Referred unresolved member grievances to the designated departments for further investigation. Reviewed claims adjustments with members and consult with other internal departments for further explanation and investigate with external partners, if necessary. Kept a detailed record of member interactions, recording details of inquiries, complaints, or comments and the steps or actions taken to resolve the issue.

Stephanie Brooks Skills

Customer Service Leadership Public Speaking Team Building Microsoft Office Strategic Planning Program Management Event Planning

Stephanie Brooks Education Details

Frequently Asked Questions about Stephanie Brooks

What company does Stephanie Brooks work for?

Stephanie Brooks works for Carefirst Bluecross Blueshield

What is Stephanie Brooks's role at the current company?

Stephanie Brooks's current role is BCBSA Performance Audit & Performance at CareFirst BlueCross BlueShield.

What is Stephanie Brooks's email address?

Stephanie Brooks's email address is st****@****rst.com

What schools did Stephanie Brooks attend?

Stephanie Brooks attended Sojourner-Douglass College, Allied Health, Llc, Wilde Lake High School.

What are some of Stephanie Brooks's interests?

Stephanie Brooks has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief.

What skills is Stephanie Brooks known for?

Stephanie Brooks has skills like Customer Service, Leadership, Public Speaking, Team Building, Microsoft Office, Strategic Planning, Program Management, Event Planning.

Who are Stephanie Brooks's colleagues?

Stephanie Brooks's colleagues are Steven Mcgovern, Tracey Davidson, Twanda Waller, Cathy Murray, Lamont Molock, Anna Nguyen, Lynette Wright.

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