Stephanie Cooper

Stephanie Cooper Email and Phone Number

Innovative problem-solver who thrives on helping teams and organizations reach their highest potential. @ SourceAmerica
vienna, virginia, united states
Stephanie Cooper's Location
Crestview, Florida, United States, United States
Stephanie Cooper's Contact Details
About Stephanie Cooper

Progressive-thinking professional adept at analyzing the needs of an organization, developing frameworks, facilitating change, process/program improvement and sustainment, bringing 20+ years of diverse professional experience to the table.Culture-focused and strategic leader skilled in cultivating productive, diverse, and inclusive relationships within departments, with stakeholders, and with cross-functional teams.Innovative problem solver with the ability to align business objectives to meet both internal and external requirements and expectations. Combines analytical, technical and soft skill sets to transform organizational landscapes, enhance team morale and drive performance.

Stephanie Cooper's Current Company Details
SourceAmerica

Sourceamerica

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Innovative problem-solver who thrives on helping teams and organizations reach their highest potential.
vienna, virginia, united states
Website:
sourceamerica.org
Employees:
490
Stephanie Cooper Work Experience Details
  • Sourceamerica
    Manager, Ca Pmo
    Sourceamerica Jun 2023 - Present
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  • Sourceamerica
    Program Manager, Cooperative Agreement
    Sourceamerica Feb 2023 - Jun 2023
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  • Crestview Aerospace
    Contracts Manager
    Crestview Aerospace Nov 2021 - Feb 2023
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  • Gce - Global Connections To Employment
    Director, Quality And Talent Development
    Gce - Global Connections To Employment Sep 2020 - Oct 2021
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  • Gce - Global Connections To Employment (Formerly Gulf Coast Enterprises)
    Quality Systems And Training Manager
    Gce - Global Connections To Employment (Formerly Gulf Coast Enterprises) Jan 2015 - Sep 2020
    Pensacola, Florida Area
    Oversee the quality management and training areas for over 40 contract sites, across 14 states and 8 lines of business. Duties include:•Design, implement, revise and execute effective quality and training programs that are in line with the overall corporate strategic goals.•Create and implement deployable training programs addressing orientation, soft skills training, and specific service line skills training across all GCE operations. •Design and maintain quality and training policies; documenting key processes and procedures.•Prepare and present quality and training documentation and reports by collecting, analyzing, and summarizing information and trends (to include failed processes, corrective and preventive actions, inspections results, etc.).•Plan, design, and implement real-time performance reports of on-going projects.•Develop and analyze data to determine conformance with standards and customer requirements.•Develop and implement quality management strategy and plans.•Work with process owners to define and implement performance improvement plans to maximize effectiveness and efficiency of quality and training programs. •Monitor quality performance according to agreed standards and taking necessary action to communicate required performance levels.•Monitor and apply standards created by external bodies, and integrating within internal quality management systems. •Coordinate and oversee all third party accreditations, ••Initiate and lead performance improvement efforts.•Provide oversight for the organization’s document control process and program.•Develop, deploy, and maintain an effective customer satisfaction program.•Utilize performance assessment as a platform for division learning and improvement.•Conduct monitoring assessments that assess field compliance with established procedures and protocols consistent with training curricula.•Provide oversight for the development of site-specific training plans and training validation activities.
  • Gulf Coast Enterprises
    Quality Systems Manager
    Gulf Coast Enterprises Jun 2011 - Jan 2015
    Pensacola, Florida Area
    •Planned, coordinated, and directed quality control/quality assurance programs to ensure contract sites are meeting customer’s requirements and external certification requirements. •Served as systems administrator for contract site quality control software system.•Coordinated and oversaw all third party accreditations.•Oversaw and served as lead auditor for the GCE Internal Quality Survey process.•Developed and analyzed data to determine conformance with standards and customer requirements.•Prepared and presented quality documentation and reports by collecting, analyzing, and summarizing information and trends (to include failed processes, corrective and preventive actions, inspections results).•Planned, designed, and implemented real-time performance reports of on-going projects.•Maintained quality policies, documenting key processes and procedures.•Worked with process owners to define and implement performance improvement plans to maximize efficiency.•Initiated and lead performance improvement efforts.•Managed document control process and program.•Lead or co-lead teams involved in GCE contract start-ups.
  • State Of Florida
    Operations And Management Consultant
    State Of Florida Oct 2009 - Jun 2011
    Pensacola, Florida Area
    •Managed Area One Rate Contracts; includes monitoring, amendments, and invoicing.•Provided technical training and support to Area staff and contractors.•Oversaw Authorization Process and Ticket to Work program.•Conducted quality assessments and data analysis; provide trends and observations to Area Director and State office.•Performed special projects as assigned by Headquarters (Special Targeted Pay Increases)
  • Tom Thumb Food Stores
    Category Manager
    Tom Thumb Food Stores Aug 2007 - Jan 2009
    Crestview, Fl
    •Analyzed market data, store chain data and area demographics to determine optimal product mix.•Negotiated rebate contracts and placement fees for a 125 store chain.•Performed sku analysis and linear foot analysis to make recommendations on floor layouts. •Implemented monthly promotions and pricing strategies to increase customer foot traffic and average dollar ring. This includes breakeven analysis and promotional analysis to determine the effectiveness of the promotion.•Utilized NACS Category Management Framework to manage multiple c-store categories.
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  • State Of Florida
    Operations And Management Consultant
    State Of Florida Dec 2005 - Aug 2007
    Pensacola, Florida Area
    •Recommended area policy and procedures to resolve problems on area wide administrative issues.•Developed agendas, formulate training content, and coordinate training on administrative matters.•Monitored administrative activities to ensure compliance with policy, rules and regulations.•Area Liaison for Human Resources/Personnel.•Responsible for Purchasing and Area expense budget.•Reviewed and analyzed Area leasing documents and initiate lease modifications.•Responsible for purchasing, property control, records management, recycling program, general housekeeping and maintenance activities for Area One.
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  • Tallahassee Memorial Healthcare
    Project Manager
    Tallahassee Memorial Healthcare Jan 2005 - Apr 2005
    Tallahassee, Florida Area
    •Project Manager for enterprise-wide XP Desktop Deployment and Active Directory implementation.•Project Manager for the renovation and opening of the Wound Care Clinic. Involved renovation to an existing building to include the addition of hyperbaric chambers, oxygen tanks, and procedure rooms. Project also entailed the implementation of the electronic medical record.•Developed all project documentation: Project Charter, Requirements, Scope, Business Plan, RFP’s, SOW’s, Budget Planning and Review, Project Plan, Work Breakdown Structures, Change Control, Risk Analysis, Service Level Agreements, Disaster Recovery, Lessons Learned and any other project documentation as required. •Identified and managed issues to resolution and provided management with appropriate updates through status reports.•Coordinated resources across the organization’s departments, vendors, and IT technical support staff to accomplish assigned tasks, ensuring project deliverables were completed and deadlines/budget were met.
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  • Tallahassee Memorial Healthcare
    Business Analyst Iii
    Tallahassee Memorial Healthcare Apr 2004 - Jan 2005
    Tallahassee, Florida Area
    •Increased the quality and efficiency of service through revised service level agreements and procedures. •Successfully lead/coordinated all Desktop Deployments within the allotted timeframe and budget.•Established and implemented policies and procedures affecting the Customer Support Center and IT Procurement.•Managed the Mediserve Insurance Program for IT and Telecommunications.•Oversaw Desktop, Helpdesk, and Procurement/Asset Management Areas.•Spearheaded software training efforts for clinical staff.•Coordinated annual budget and monthly reconciliation.
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  • Tallahassee Memorial Healthcare
    Business Analyst Ii
    Tallahassee Memorial Healthcare Oct 2002 - Apr 2004
    Tallahassee, Florida Area
    •Served as the lead analyst in the design and implementation of the IT Helpdesk/Asset Tracking System.•Provided analytical support and process reconstruction for the Customer Support Center.•Developed and delivered training material for the IT Helpdesk/Asset Tracking system.•Directed all project support efforts; conducted in-depth business-development research and compiled results to aid in project design and process evaluation.•Managed the Mediserve Insurance Program for IT and Telecommunications.•Responsible for IT Procurement and Asset Management.
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  • Tallahassee Memorial Healthcare
    Compensation Analyst
    Tallahassee Memorial Healthcare Jun 1998 - Oct 2002
    Tallahassee, Florida Area
    •Played key role in implementing HR Lawson and Position Control.•Played key role in streamlining the recruitment process with the implementation of market-based pay. •Researched and administered Compensation and Benefit programs.•Oversaw all salaries for promotions, demotions, and transfers.•Compiled and analyzed market data from various cities in the southeast region and made salary recommendations to Senior Management.•Responsible for FLSA classifications and position description database.
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Stephanie Cooper Skills

Management Quality System Training Leadership Development Team Building Customer Service Project Management Research Microsoft Office Organizational Development Nonprofits Change Management Budgets Process Improvement

Stephanie Cooper Education Details

Frequently Asked Questions about Stephanie Cooper

What company does Stephanie Cooper work for?

Stephanie Cooper works for Sourceamerica

What is Stephanie Cooper's role at the current company?

Stephanie Cooper's current role is Innovative problem-solver who thrives on helping teams and organizations reach their highest potential..

What is Stephanie Cooper's email address?

Stephanie Cooper's email address is st****@****cox.net

What is Stephanie Cooper's direct phone number?

Stephanie Cooper's direct phone number is +185082*****

What schools did Stephanie Cooper attend?

Stephanie Cooper attended Florida State University, Florida State University.

What skills is Stephanie Cooper known for?

Stephanie Cooper has skills like Management, Quality System, Training, Leadership Development, Team Building, Customer Service, Project Management, Research, Microsoft Office, Organizational Development, Nonprofits, Change Management.

Who are Stephanie Cooper's colleagues?

Stephanie Cooper's colleagues are Christine Lai-Nish, Donald/west Landsittel, Angelo Grima, Brent Edwards, Ernest Phillips, Larissa Timmerberg, Alexandra Kemp.

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