Stephanie D. Email & Phone Number

United States

United States

Perform reception duties which include: smiling, greeting visitors and employees, answering phones, conference room scheduling, and various administrative functions.Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.Typing correspondence, filing, copying, data entry, word processing, sending and receiving.

Pittsburgh, Pennsylvania, United States

Answering the telephone.Scheduling and canceling appointments.Handling payments.Answering questions regarding our services, our pricing and insurance coverage.Performing cupping therapy on patients and also applying hot packs to patients after acupuncture and/or cupping.Running the autoclave to clean/sanitize the cups.Performing Ionic foot baths for.

Pittsburgh, PA

Pittsburgh, Pennsylvania

• Answer/Document member inquires.
• Follow up on/Document actions required to service inquiry for members.
• Investigate inquiries for members.
• Conduct outbound calls to clarify follow up/resolve inquiries from members.
• Conduct outbound service calls in accordance with department initiatives.
• Provide exemplary Customer Service by being proactive/responsive to member inquiries.

Greater Pittsburgh Area

Analyzed benefit grids to determine eligibility of benefits. Coded benefits and reviewed claims.

Worked as a contract worker at Highmark. My responsibilities included, but were not limited to: Researching the benefit summary/plan and reviewing the provided coding documents to ensure that patient claims are processing correctly. Also responsible for performing "internal verification" for work that is done by the other coders to help to lower the risk.

Bellevue, Pa 15202

Responsible for greeting and assisting the customers in finding the appropriate products. Merchandising, restocking product, pricing items, recording inventory, training new associates, opening and closing the store, running the cash register and answering the telephone.