> Leads range reviews & category analysis for both Everyday & Seasons, presenting findings to commercial, creative and customer> Work collaboratively with customers to develop both Everyday & Seasonal greeting card ranges> Primary point of contact for Range, Performance, Product or Market Insight> Pro-actively works with Commercial and Creative teams to find ways to gain profit through product> Create customer plans/range builds as part of refresh activity>… Show more > Leads range reviews & category analysis for both Everyday & Seasons, presenting findings to commercial, creative and customer> Work collaboratively with customers to develop both Everyday & Seasonal greeting card ranges> Primary point of contact for Range, Performance, Product or Market Insight> Pro-actively works with Commercial and Creative teams to find ways to gain profit through product> Create customer plans/range builds as part of refresh activity> Work directly with Fixture/Display supplier to develop new solutions> Regularly review greeting cards market and generate market report summary to be shared with both wider team and customer base> Supports commercial team with new business opportunities> Owns & monitors the standardisation of product specifications Show less

-Regularly reviewed 'Everyday' sales performance of single greeting cards-Carry out full range analysis following all seasonal events-Compile & Present findings and recommendations to both the customer and wider team-Work collaberatively with customer to develop ranges and create builds-Point of contact for all intercompany single greeting card projects -Work directly with suppliers in both Far East and UK

- Worked directly with Account Managers, Design Studio and Graphics Team to ensure completion of product & packaging job bags- Supported Category & Product Manager with customer builds, range plans and product queries- Primary point of contact for both UK and Far East suppliers- Negotiated pricing with UK printers on project by project basis- Sound knowledge and understanding of Greeting Card sheeting and production processes

Formerly International Greetings

- Oversaw day to day activities involved in running an independent store.- My duties included opening and closing of the shop, attending to end of day banking and ensuring both myself and team provided a high standard of customer service at all times.- Involved frequent contact with not only potential customers but also other businesses such as auctioneers & suppliers. - I set up and managed the company’s social media pages and assisted in the development of a website enabling us to… Show more - Oversaw day to day activities involved in running an independent store.- My duties included opening and closing of the shop, attending to end of day banking and ensuring both myself and team provided a high standard of customer service at all times.- Involved frequent contact with not only potential customers but also other businesses such as auctioneers & suppliers. - I set up and managed the company’s social media pages and assisted in the development of a website enabling us to reach a wider audience and increase sales.- I assisted in the handling of the company’s email programme – responding to enquiries from clients on a daily basis. Show less

- Fixed term contract through a third party finance company supporting Blackhorse manage an influx of mis-sold PPI claims.- Main responsibilities involved; initial point of contact for Blackhorse customers & claims management companies, reviewing customer cases and communicating final decisions with customers.- I was trained to use Blackhorse finance packages including Respond, Mainframe & DIP. Received training and experience in other departments such as mail sort and telephony.-… Show more - Fixed term contract through a third party finance company supporting Blackhorse manage an influx of mis-sold PPI claims.- Main responsibilities involved; initial point of contact for Blackhorse customers & claims management companies, reviewing customer cases and communicating final decisions with customers.- I was trained to use Blackhorse finance packages including Respond, Mainframe & DIP. Received training and experience in other departments such as mail sort and telephony.- My performance within my core role lead to being selected to audit and release own work.- Work was highly target based - required to meet both individual & team targets on a daily basis.-This improved my ability to work under pressure & prioritise cases. Show less