Stephanie Harper

Stephanie Harper Email and Phone Number

Customer Service Supervisor @ Maximus
El Paso, TX, US
Stephanie Harper's Location
Greater Tampa Bay Area, United States
Stephanie Harper's Contact Details

Stephanie Harper work email

Stephanie Harper personal email

n/a
About Stephanie Harper

Hard-working with 15+ years of experience in customer service, 2+ years in data entry and 20 years in Microsoft office. *Excellent problem-solving skills*Works well in high pressure environments*Quickly learns new procedures and methods*Able to work both independently and collaboratively*Enthusiastic, committed, resourceful; can be counted on to get the job done*Strong organizational skills; great attention to details

Stephanie Harper's Current Company Details
Maximus

Maximus

View
Customer Service Supervisor
El Paso, TX, US
Website:
maximus.com
Employees:
25063
Stephanie Harper Work Experience Details
  • Maximus
    Customer Service Supervisor
    Maximus
    El Paso, Tx, Us
  • Jpmorgan Chase & Co.
    Hr Answers Service Representative
    Jpmorgan Chase & Co. Aug 2021 - Mar 2022
    United States
    *Performs inbound/outbound phone services to assist employees of J. P. Morgan Chace with questions/concerns regarding their benefit coverage.*Reviews and responds to employee request to enroll into benefits, make changes to their coverage and make cancellations according to established processes, policies, company guidelines and regulations.*Shows exemplary product knowledge/services to help resolve manager and employee issues in a timely and efficient manner, ensuring a high-quality .client experience.
  • Ashley Furniture Industries
    Inbound Customer Service Representative
    Ashley Furniture Industries Jul 2020 - Oct 2020
    United States
    *Work from home position providing outstanding customer service and resolution for all inbound calls.*Assist with pre-delivery inquiries related to scheduling or rescheduling delivery dates or general questions about an order.*Follow all policies and procedures including accurately entering customer data into the order management tool for all inquiries including returns, warranties, even exchanges, etc.
  • Citibank
    Hr Shared Services Representative
    Citibank Nov 2019 - Jun 2020
    United States
    *Consistently provided exemplary and efficient service to employees, managers and HR partners via phone regarding payroll.*Proactively sought ways to serve customers/partners beyond initial requests to ensure all possible current and future needs are met.*Monitored and managed call time to ensure SLA’s were met.
  • Ultimate Medical Academy
    Admissions Representative
    Ultimate Medical Academy Jan 2019 - May 2019
    Tampa, Florida
    *Responsible for interfacing with prospective students to attend/select UMA as their school of choice. *Upheld all compliance standards by performing job duties while acting in accordance with all school and company policies and procedures, all applicable federal and state regulations and all accrediting agency standards and requirements.*Managed work time effectively by ensuring all work is completed in a timely and efficient manner.*Strived to be a team player by working effectively in a team environment and within and across UMA departments.
  • Aspire Financial Services, Llc
    Contributions/Data Entry
    Aspire Financial Services, Llc Mar 2016 - Jun 2018
    Tampa, Florida
    *Successfully entered customer and account data from financial documents within time limits. *Maintained or exceeded company daily goals of entering at least 50-60 payrolls for retirement fund processing. *Compiled, verified accuracy, and sorted information to prepare financial data for computer entry.*Reviewed data for deficiencies or errors, corrected any incompatibilities and checked output.*Resolved any errors in accordance with company policies, procedures, and regulations.
  • Welldynerx
    Member Services Representative
    Welldynerx Sep 2014 - Feb 2016
    Lakeland, Florida
    *Received incoming and made outbound calls to patients regarding placement of prescription orders or current order status.*Successfully communicated prescription benefit plans with patients.*Efficiently addressed any concerns regarding patient's accounts.*Frequently engaged in conversation with local pharmacies or physicians to resolve any issues with medication processing.

Stephanie Harper Education Details

Frequently Asked Questions about Stephanie Harper

What company does Stephanie Harper work for?

Stephanie Harper works for Maximus

What is Stephanie Harper's role at the current company?

Stephanie Harper's current role is Customer Service Supervisor.

What is Stephanie Harper's email address?

Stephanie Harper's email address is st****@****ase.com

What schools did Stephanie Harper attend?

Stephanie Harper attended Keiser University, Florida Technical College, University Of South Florida, Polk State College, Winter Haven Senior High School.

Who are Stephanie Harper's colleagues?

Stephanie Harper's colleagues are Alicia Gonzales, Nancy Cervantes, Moira Esposito, Cspo, Joanna Pike, Claudia Isabel López Cáceres, Bruce Nino, Stephanie Till Dannenberg.

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