*Provide excellent customer service to both internal and external customers *Train staff on software program *Train new staff *Excellent phone skills *Invoicing *Dispatch *Create a positive work environment

*Dispatch *Call center *Scheduling *Data Entry *Processing PO’s *Invoicing *Assisting internal and external customers

*Provide excellent customer service *Excellent Phone Skills *Cash Management

*Assist Customers *Call Center *Branch operations *Data Entry *Support Customer Service Representatives *Conduct monthly meetings *Cash Management *Sales Goals

*Assist Customers *Call Center *Branch operations *Data Entry *Support Customer Service Representatives *Conduct monthly meetings *Cash Management *Sales Goals

Promoted to assistant manager position to supervise, train and recruit 10 customer service representatives and tellers. Foster an environment of high quality customer service where employees are motivated to deliver top performance *Assist Customers *Call Center *Branch operations *Data Entry *Support Customer Service Representatives *Conduct monthly meetings *Cash Management *Sales Goals *Account Management *Create a positive work environment *Interview potential new employeesCSR of the Year 2006Community Service Award 2006Top Sales Performance 2006

Managed and maintained home show jewelry business with a role in leadership that required recruiting and training new jewelers.*Customer service *Excellent phone skills *Sales *Maintain records *Data Entry *Cash management *Professional home show presentationsPromoted to leadership - 2001Top sales performance - multiple times

Manage administrative support within the office while supervising staff and assisting customer needs.*Excellent customer service skills *Office Operations *Excellent phone skills *Cash management *Train staff *Create a positive work environment

Manage salon while supervising 9 hairstylists and receptionist. Create an environment of high performance while maintaining excellent customer service standards.*Excellent customer service skills *Excellent phone skills *Cash management *Create a positive work atmosphereTop Sales Performance 1993