Stephanie Kong

Stephanie Kong Email and Phone Number

Technical Lead @ Zoom
Austin, TX, US
Stephanie Kong's Location
Austin, Texas Metropolitan Area, United States
Stephanie Kong's Contact Details

Stephanie Kong personal email

n/a
About Stephanie Kong

Quirky, servant-leader in the community via the Simply Heard Podcast, workplace, acting, and music. Former-almost, first-gen foster youth humanizing life one-step at a time.Feel free to reach out to me about growth, coffee, and any professional opportunities. I enjoy learning and networking. With whatever I do, I persevere and try my best to add the utmost positivity and passion.Myers-Briggs Type: INFJ Skills: Python, Angular.Js, JavaScript, React, HTML, CSS, SQLInstruments: Drums, Bass, Guitar, Piano, UkuleleFun Fact(s): I love country music! I drum to Spanish, Latin, Pop-Punk, and Alternative Music :).Recording Creative Instrument Gear Specs: Martin LX1E [main travel-sized acoustic guitar], Fender Pro II Telecaster [electric/lead guitar lines] w/ Mesa Boogie Mark Five 25 Amp, PRS SE John Mayer Silver Sky Stratocaster [Bluesy/Light Rock electric guitar tones], Fender American Mustang Bass Guitar [short-scale e-bass], Roland TD-KVX17 [Drums], Martin OOO-15M [Fuller Acoustic-Size Guitar], Yamaha DGX650 [piano]Music Website: www.stephkongmusic.com Email: stephanieannkong@gmail.comAwards: Graduated Summa Cum Laude, SXSW 2020 EDU Scholarship, Agent of the Month - June 2019

Stephanie Kong's Current Company Details
Zoom

Zoom

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Technical Lead
Austin, TX, US
Website:
zenconsultancy.co.in
Employees:
16
Stephanie Kong Work Experience Details
  • Zoom
    Technical Lead
    Zoom
    Austin, Tx, Us
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  • Zoom
    Technical Lead
    Zoom Jul 2024 - Present
    Austin, Texas, United States
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  • Zoom
    Senior Technical Support Engineer
    Zoom Oct 2022 - Jul 2024
    Austin, Texas, United States
    🌊 PACT ERG Community Lead Emeritus at Zoom
    View
  • Zoom
    Technical Support Engineer - Tier Ii And Community Pillar Lead (Pact Erg)
    Zoom Jan 2021 - Oct 2022
    Austin, Texas Area - Remote
    ● SME in Integrations and Developer Items● Elected by Zoom employees to serve as the Global Community Pillar Lead for the newly formed Zoom PACT ERG.● Recognized as Cross-Functional FY'23 Q1 MVP for the Customer Success Mass Market Team● Q3 FY22 Employee Recognition Award for Customer Services and Support Excellence
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  • Simply Heard
    Co-Host
    Simply Heard May 2020 - Present
    ● Our goal is to create a podcast platform and social media presence for aspiring individuals, by professionals, that shares experience and advice for excelling in work and life through their stories. Our current focus is telling these stories through the lens of how COVID-19 has impacted professionals everywhere and helping them achieve their goals on their next-big career wishlist (e.g., obtaining a new job).If interested in participating, feel free to email us at simplyheardpodcast@gmail.com.
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  • Independent Music
    Singer-Songwriter/ Independent Work
    Independent Music 2005 - Present
    ● Composed over 12+ original songs and have performed at venues such as The Row in Nashville, Monkey Nest in Austin, Texas, and at the Millvale Music Festival in Pittsburgh, Pennsylvania ● Featured on Pittsburgh music stations, news outlets (the Pittsburgh Tribune-Review, Mt. Lebanon InCommunity Magazine, and other local newspapers, and podcasts), and was briefly signed to a Record Label for a single album contract● Starting October residency at the Monkey Nest Coffee Shop to perform on the 3rd week of every month www.stephkongmusic.com
  • Actress / Filmmaker
    Actress
    Actress / Filmmaker Jul 2017 - Present
    Greater Pittsburgh Area
    ● Acquired diverse, creative experience by being an extra and a stand-in for Margaret Cho for the 2019 film "Where'd You Go, Bernadette" directed by Richard Linklater and starring Judy Greer, Cate Blanchett, and more.● Starred in the local Steel Film Contest commercial to encourage young Pittsburgh Film Makers to submit to the contest - acted as the young woman who falls in love and accepts an engagement● Fostered inner-personal relationships with people who work in all different industries and countries and built a valuable appreciation for the creation of film and art
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  • Box
    Product Support Analyst
    Box Sep 2018 - Jan 2021
    Austin, Texas Area
    ● Manage and consult with Fortune 500 customers as well as Enterprises who are worth up to $5,000 in value - recognized for being the agent of the month in June● Utilized HTML, CSS, Bootstrap, and JavaScript to construct a Product Support Website to improve Customer Success visibility to internal stakeholders - with regards to what we do, who we are, and the casework that is handled● Coordinated and collaborated on cases with Engineering, Product Team, and Sales to quickly resolve out high-priority urgent cases and maintaining a customer satisfaction rate of over 95%.
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  • Duquesne University
    Business Analyst At Conference And Event Services
    Duquesne University Jul 2017 - Jul 2018
    ● Recognized as a valuable/asset team-member, managing heavy workloads in regards to updating the room reservation system (25Live) as well as face-to-face internal and external client meetings. ● Covered extra weekend and night shifts on occasion for team-members to handle personal family and business matters and helped account receipts for weddings and events $15,000+ in package● Constructed and automated digital reports for senior leaders, increasing efficiency by 10% for cross-functional departments including - Facilities and Management, Public Safety, and Catering to ensure that events are correctly organized and set-up.
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  • U.S. House Of Representatives
    Intern For Congressman Representative Keith Rothfus (Pa-12Th District)
    U.S. House Of Representatives Jan 2017 - May 2017
    ● Competed amongst 100+ University of Pittsburgh students and won the opportunity to participate in Elsie Hillman Institute of Politic's Internship Program and Seminar to intern and learn under the branch of Keith Rothfus who was Pennsylvania's 12th District's Congressman.● Served as an advocate for 700,000 constituents and utilized the United State's Representative Intranet Quorum program to document and track commonly voiced issues such as Medicare, Medicaid, and the outcome of the Presidential Election.● Attended seminars from this program and actively discussed what issues constituents voiced most from the areas we had served amongst other Pitt fellows selected for this program http://www.elsiehillmanforum.pitt.edu/
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  • Carnegie Mellon Tepper School Of Business
    Undergraduate Research Assistant Under Dr. Jonathan Kush/Center For Behavioral Decision Research
    Carnegie Mellon Tepper School Of Business Jun 2016 - Aug 2016
    Carnegie Mellon University
    ● Coded conversational group transcripts (Yahoo Pipes and Android App) with NVivo software Program to study group behavior and collaboration on tasks - with the intention of investigating how everyday employees interact amongst each other in the workplace● Attended Ph.D. and graduate seminars and learned about gender pay equality amongst Fortune 500 corporations● Ran participants on the Carnegie Mellon Research Truck to study the ethics and morality of everyday people by providing matrices for participants to complete and compensating them based on what the number they said were correct, which in turn evaluated more than 20% who lied
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  • United Way Of Allegheny County
    Summer Enrichment Activities Intern Lead
    United Way Of Allegheny County Jun 2016 - Jul 2016
    ● Devised and oversaw summer activities for low 200+ socioeconomic youth members who attended the free lunch program over the summer and evaluated benchmarks such as the amount of meals served● Attended leadership seminar trainings on food insecurity - with emphasis on how to foster nutritional nourishment amongst those in poverty and using interpersonal soft skills to connect● Researched and helped implement a sewing project for the youth community- with the idea of cultivating discipline and learning a new life skill to utilize for the future
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  • University Of Pittsburgh
    Research Assistant At Smoking Research Group Under Dr. Saul Shiffman
    University Of Pittsburgh May 2015 - Jun 2016
    ● Calibrated Carbon Monoxide monitors, Cigarette Butt Scales, and utilized Tableau to track participant smoking● Utilized Microsoft Excel to statistically track the number of cigarettes purchased for more than 4000+ participants through the We Pay Card System - the goal of this was to measure motivate participants to quit smoking● Trained incoming research assistants on how to use Microsoft Access to phone screen more than 300+ participants, randomize gum, and follow Federal Approved Protocols and procedures when screening individuals for the smoking cessation and continuation programs
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  • University Of Pittsburgh
    Independent Researcher
    University Of Pittsburgh Dec 2015 - May 2016
    ● Researched adolescents and adults on the autism spectrum in relation to the difficulties they have with communication and understanding non-verbal cues in everyday life and within a school-setting ● Analyzed books specific to the topic of autism in relation to music and discrimination as well as effective coping strategies that are relevant under the guidance of Dr. Anna Nisnevich
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  • University Of Pittsburgh
    Research Assistant At Motivational Social Cognition Lab Under Dr. Edward Orehek
    University Of Pittsburgh Dec 2014 - Apr 2016
    ● Coded videos and analyzed data in Qualtrics regarding interpersonal group interactions with alcoholic beverages and discussed these findings within student discussions
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  • Catholic Charities, Diocese Of Pittsburgh
    Educational Entertainment Event Coordinator Intern
    Catholic Charities, Diocese Of Pittsburgh May 2014 - Jul 2014
    ●Coordinated events with the Pittsburgh Police Department, volunteers, local caricature artists, and more for the summer lunch program under a limited budget through Microsoft Outlook, Calendar, and phone calls●Engaged and mentored kids who came in daily as well as aided with Chinese-English translation● Organized 100+ pantry items and assisted with the inner-city low-income lunch event set-up
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Stephanie Kong Skills

Entertainment Music Industry Social Media Social Networking Songwriting Audio Recording Event Planning Social Media Marketing Studio Recording Music Production Editing Cascading Style Sheets

Stephanie Kong Education Details

Frequently Asked Questions about Stephanie Kong

What company does Stephanie Kong work for?

Stephanie Kong works for Zoom

What is Stephanie Kong's role at the current company?

Stephanie Kong's current role is Technical Lead.

What is Stephanie Kong's email address?

Stephanie Kong's email address is st****@****way.org

What schools did Stephanie Kong attend?

Stephanie Kong attended University Of Pittsburgh, Udacity, Austin Community College, Udacity, Mount Lebanon High School, Carnegie Mellon University, Duquesne University, The Hideout Theater, The Judy Stakee Songwriting Retreat.

What are some of Stephanie Kong's interests?

Stephanie Kong has interest in Reading, Healthy Eating, Drums, Lifting, Health, Autism, Kim Chi, Children, Environment, Education.

What skills is Stephanie Kong known for?

Stephanie Kong has skills like Entertainment, Music Industry, Social Media, Social Networking, Songwriting, Audio Recording, Event Planning, Social Media Marketing, Studio Recording, Music Production, Editing, Cascading Style Sheets.

Who are Stephanie Kong's colleagues?

Stephanie Kong's colleagues are Nachammai Ulagappan, Jeetendar Kumar Jeetendar Kumar, Juan Hussain, Idris Yakubu, Arianne Gonzales - Opiana, Emily Bradford, Rick Smith.

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