Stephanie Solis Email & Phone Number

San Antonio, Texas Metropolitan Area

San Antonio, Texas, United States

- Plan and execute all annual events including Collective Palette Gala, World Down Syndrome Day, and Walk & Stroll- Secure sponsors, venue, decor, activities and manage budget for annual events- Help secure donations and sponsorships- Design all distributable content for all marketing campaigns and events- Create, design and execute monthly newsletters in English and Spanish- Create and design all other supporting marketing collaterals - Own and manage all social media strategy.- Execute all social media campaigns for the organization on different platforms (LinkedIn, Facebook, Twitter, Instagram, TikTok).- Grown both Facebook and Instagram by over 15%- Own strategy and execution of marketing automation and email nurture campaigns via Salsa CRM.- Create and present executive monthly reports tracking social media and email campaign performance. - Create and produce yearly calendar

San Antonio, Texas

- Main point of contact for both local and corporate events. - Manage and plan all aspects of meetings including budgets, room blocks, menu planning and billing.- Create and present event briefs to hotel staff outlining the entire event, timelines, expectations of the client or group as well as all food and beverage and room sets. - Held weekly meetings with different hotel departments to ensure alignment to be able to provide a flawless experience to the client.- Managed 20-30 different groups per month on average ranging anywhere from 50 - 2,000 attendees. - Accurately forecasted group revenue. - Led the team in overall surveys received and maintained 100% Overall Satisfaction from my clients and 90% Event Satisfaction.- Maintained relationships with repeat clients, internal stakeholders, external vendors and providers.

- Provided administrative support to the Associate Director of Events and two Event Planning Managers. - Headed the NPS (Net Promoter Score) committee for the hotel. - Ensured the events team overall NPS score stayed above 90%- Gathered information and tactics for weekly meetings to “wow” groups. - Took charge of all internal meetings for the hotel by planning them from the information given to me from my fellow associates. - Corresponded with clients, did all group billing and detailed my manager’s group’s specs.

San Antonio, Texas Area

- Provided administrative support to three Sales Managers. - Took phone and email leads and entered them for the managers. - Prepared contracts and PowerPoint proposals for all managers. - Set up all site visits, amenities and made sure client’s needs were met.

San Antonio, Texas Area

- Provided administrative support to three Event Planning Managers. - Responsible for responding to clients via phone and email, setting up reports for my managers, all billing for the groups in house.- Managed groups from introduction until the final bill was paid.

San Antonio

- In charge of all meeting space in the hotel. Responsible for making sure that rooms are set correctly, the temperature is correct, the meeting space is properly cared for and the meeting planners are taken care of. - Assisted the Event Planning Managers with any duties they need.

San Antonio

- Assisted guests in their arrival and departure experience while ensuring guest satisfaction. - Responsible for taking guest requests, handling guest complaints and making adjustments when needed. - Assisted Front Office Managers with daily reports.