Knowledge Base Consultant
Current
Apr 2024 - Present
AeroLeads people directory · profile
Stephanie Thornton Email & Phone Number
Knowledge Base Consultant
at
Aura
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Knowledge Base Consultant
Location
Brookline, New Hampshire, United States
Company size
Who is Stephanie Thornton? Overview
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Quick answer
Stephanie Thornton is listed as Knowledge Base Consultant at Aura, a with 649 employees, based in Brookline, New Hampshire, United States. AeroLeads shows a matched LinkedIn profile for Stephanie Thornton.
Stephanie Thornton previously worked as Student Teacher at Mckay Elementary School and Knowledge Base Consultant and Program Manager at Nanthealth. Stephanie Thornton holds Master'S Degree, Education, 3.95 from Lesley University.
Company email context
Email format at Aura
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Aura
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Profile bio
About Stephanie Thornton
Stephanie Thornton is a Knowledge Base Consultant at Aura.
Current workplace
Stephanie Thornton's current company
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Aura
9 roles
Stephanie Thornton work experience
A career timeline built from the work history available for this profile.
Student Teacher
Mckay Elementary School
Student taught in a 5th-grade classroom. Primarily focused on implementing effective classroom management strategies and utilizing evidence-based teaching methods in a whole group classroom environment. Worked with small groups in math and ELA to help students struggling with the material.
Jan 2024 - May 2024
Knowledge Base Consultant And Program Manager
Responsible for KCS program management and key aspects of the support knowledge base. Responsibilities included regular reporting in Salesforce on key performance indicators (KPIs), analysis of KPIs, continuous improvement of the knowledge base, implementation and adherence to KCS methodology and best practices, and coaching and agent training.
Apr 2019 - Dec 2023
Client Support Operations
Responsible for support operations, including monthly reporting, KCS implementation and program management, support process improvements, and other business needs.
Jan 2016 - Apr 2019
Marketing And Operations Assistant
Scripp Fine Homes
Duties included creating content in Canva for client appreciation events, light clerical work, and developing an annual marketing plan.
Feb 2021 - Sep 2021
Pre-Practicum Student Teacher
Lawrence W. Pingree Elementary School
Developed lesson plans aligned with state standards that integrated into the existing 4th-grade curriculum in ELA and science. Additionally, provided supplementary guidance to students in small group and one-on-one settings in reading and math.
Feb 2019 - May 2019
Provider Sales Support And Operations
Navinet
Supported a sales team with lead management and Salesforce reporting on the pipeline. Responsible for handling Salesforce dashboards and reports for the management team’s KPIs.
Mar 2009 - Jan 2016
Deployment Quality Assurance Specialist
Navinet
Developed a quality assurance program for outbound deployment calls to clients. Listened to recorded calls and provided feedback for representative performance improvement.
May 2007 - Mar 2009
Remote Representative
Navinet
Contributed to a deployment team that introduced NaviNet to small and medium-sized healthcare provider practices. Developed a strategy for introducing a SaaS solution to medical facilities and hospitals. Created training resources and conducted training sessions for colleagues on the rollout process.
Apr 2006 - May 2007
Team & coworkers
Colleagues at Aura
Other employees you can reach at auracompany.com. View company contacts for 649 employees →
JS
James Smith
Colleague at AuraRio Rancho, New Mexico, United States
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CB
Christina Bolt
Colleague at AuraGreenville-Spartanburg-Anderson, South Carolina Area, United States
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PS
Patrik Sullivan
Colleague at AuraRio Rancho, New Mexico, United States
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NT
Nhi Thái Bùi Hoài
Colleague at AuraHo Chi Minh City, Vietnam, Viet Nam
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AS
Anson Sam
Colleague at AuraBrampton, Ontario, Canada
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FC
Freddie Campion
Colleague at AuraLos Angeles, California, United States
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CE
Cinthia Escobedo
Colleague at AuraAlbuquerque, New Mexico, United States
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SB
Steve Bradshaw
Colleague at AuraCentreville, Virginia, United States
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RL
Roshan Lal
Colleague at AuraDubai, United Arab Emirates
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JV
Jessica Valles
Colleague at AuraDetroit Metropolitan Area, United States
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James Smith
Colleague at AuraRio Rancho, New Mexico, United States
View →
CB
Christina Bolt
Colleague at AuraGreenville-Spartanburg-Anderson, South Carolina Area, United States
View →
PS
Patrik Sullivan
Colleague at AuraRio Rancho, New Mexico, United States
View →
NT
Nhi Thái Bùi Hoài
Colleague at AuraHo Chi Minh City, Vietnam, Viet Nam
View →
AS
Anson Sam
Colleague at AuraBrampton, Ontario, Canada
View →
FC
Freddie Campion
Colleague at AuraLos Angeles, California, United States
View →
CE
Cinthia Escobedo
Colleague at AuraAlbuquerque, New Mexico, United States
View →
SB
Steve Bradshaw
Colleague at AuraCentreville, Virginia, United States
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RL
Roshan Lal
Colleague at AuraDubai, United Arab Emirates
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JV
Jessica Valles
Colleague at AuraDetroit Metropolitan Area, United States
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2 education records
Stephanie Thornton education
Master'S Degree, Education, 3.95
Bachelor Of Arts - Ba, History
FAQ
Frequently asked questions about Stephanie Thornton
Quick answers generated from the profile data available on this page.
What company does Stephanie Thornton work for?
Stephanie Thornton works for Aura.
What is Stephanie Thornton's role at Aura?
Stephanie Thornton is listed as Knowledge Base Consultant at Aura.
Where is Stephanie Thornton based?
Stephanie Thornton is based in Brookline, New Hampshire, United States while working with Aura.
What companies has Stephanie Thornton worked for?
Stephanie Thornton has worked for Aura, Mckay Elementary School, Nanthealth, Scripp Fine Homes, and Lawrence W. Pingree Elementary School.
Who are Stephanie Thornton's colleagues at Aura?
Stephanie Thornton's colleagues at Aura include James Smith, Christina Bolt, Patrik Sullivan, Nhi Thái Bùi Hoài, and Anson Sam.
How can I contact Stephanie Thornton?
You can use AeroLeads to view verified contact signals for Stephanie Thornton at Aura, including work email, phone, and LinkedIn data when available.
What schools did Stephanie Thornton attend?
Stephanie Thornton holds Master'S Degree, Education, 3.95 from Lesley University.
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