Stephanie Mccarthy
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Stephanie Mccarthy Email & Phone Number

Client Success Manager at The Instillery
Location: Auckland, Auckland, New Zealand 11 work roles 1 school
1 work email found @theinstillery.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email s****@theinstillery.com
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Current company
The Instillery
Role
Client Success Manager
Location
Auckland, Auckland, New Zealand
Company size
154 employees

Who is Stephanie Mccarthy? Overview

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Quick answer

Stephanie Mccarthy is listed as Client Success Manager at The Instillery, a company with 154 employees, based in Auckland, Auckland, New Zealand. AeroLeads shows a work email signal at theinstillery.com and a matched LinkedIn profile for Stephanie Mccarthy.

Stephanie Mccarthy previously worked as Customer Experience Operations Manager at The Instillery and Manager - Serivce Delivery Team at The Instillery. Stephanie Mccarthy studied at The University Of Waikato.

Company email context

Email format at The Instillery

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{first}.{last}@theinstillery.com
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AeroLeads found 1 current-domain work email signal for Stephanie Mccarthy. Compare company email patterns before reaching out.

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Profile bio

About Stephanie Mccarthy

I am an experienced Service Delivery specialist with a strong background in the Managed Services sector. Having worked within MSP's in New Zealand and the UK I have built up a broad knowledge of what great looks like. I have worked with many clients from small local business right up to large global enterprise customers. Currently I am heading up our team of Service Delivery Manager's across New Zealand, whilst also managing a few of our Enterprise accounts. This means I get to lead the team of SDM's and maintain the customer aspect. I'm passionate about Service Delivery and wants to ensure myself and the team within The Instillery provide our customers with an awesome experience! The Instillery is a Kiwi-owned company with an obsession for helping ambitious businesses fly. We’re cloud specialists with a fresh approach to digital transformation, and with our recent merger with Origin, we underpin that approach with one of New Zealand’s largest end-to-end cybersecurity practices and a 20-year heritage in managed IT support.Our unique depth and breadth of capability in cloud, network, security and support, coupled with our truly agnostic approach, offers a genuinely new choice for businesses who want to innovate more quickly, with complete confidence.The Instillery’s global headquarters are based in Auckland, with offices throughout Aotearoa, including in Hamilton, Wellington, Christchurch, Tauranga and Taranaki. If you'd like to know more about our services or are interested in joining our team (200 talented people and growing), please get in touch.

Listed skills include Management, Service Delivery, Service Management, It Service Management, and 23 others.

Current workplace

Stephanie Mccarthy's current company

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The Instillery
The Instillery
Client Success Manager
Auckland, NZ
Website
theinstillery.com
Employees
154
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Company profile
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11 roles

Stephanie Mccarthy work experience

A career timeline built from the work history available for this profile.

Customer Experience Operations Manager

Current
The Instillery

Auckland, New Zealand

Mar 2022 - Present

Manager - Serivce Delivery Team

The Instillery

Management of The Instillery’s SDM team

Jul 2021 - Mar 2022

Service Delivery Manager

The Instillery

Auckland, New Zealand

Aug 2019 - Jul 2021

Service Delivery Manager

Origin It
May 2016 - Aug 2019

Professional Services Manager

Codeblue Limited

Hamilton, New Zealand

Sep 2015 - Apr 2016

Resource Manager - Project Delivery

Westpac New Zealand

Auckland, New Zealand

Feb 2013 - Sep 2015

Service Manager

Computacenter

London, United Kingdom

  • Responsible for 15 permanent and multiple contract technical support staff working across various customer sites within the London region.
  • Ensure the London region meets the Key Performance Indictor’s set for Availability and Utilisation
  • Customer management and responsibility for all customer requirements for BAU and Project resources
  • Management of relationships with internal service providers
  • Recruitment of permanent and contract staff to meet customer requirements
  • Performance management
May 2009 - Oct 2012

Resource Manager

Computacenter

London, United Kingdom

  • Responsible for the line management of 25 permanent remote technical support staff supporting various customers within the London region
  • Responsible for ensuring that all direct reports had regular performance reviews and appraisals
  • Customer management and responsibility for all customer requirements for BAU and Project resources
  • Recruitment of permanent and contract staff to meet customer requirements
  • Performance management
Aug 2005 - May 2009

Team Leader

Asb Bank

Auckland, New Zealand

  • Responsible for the line management of 14 permanent technical support staff supporting New Zealand wide ASB and Sovereign users
  • Direct responsibility for the performance of the 2nd Line support team, User admin team and remote support for the Sovereign technical support team
  • Ensuring the team meet SLA targets and dealing with any issues and escalations.
  • Daily, weekly and monthly reporting on team performance and SLA’s
  • Responsible for ensuring that all direct reports had regular performance reviews and appraisals and carried out weekly team meetings
  • Performance management – involved in HR issues and disciplinary cases
Dec 2003 - May 2005

Helpdesk Manager

Fitch Ratings

London, United Kingdom

Manager of IT Helpdesk consisting of a team of nine and supporting 500 staff in the UK and various Overseas Offices, these were mostly banking staff.

Dec 1999 - Dec 2003
Team & coworkers

Colleagues at The Instillery

Other employees you can reach at theinstillery.com. View company contacts for 154 employees →

GH Gemma Hewitson Gemma Hewitson Colleague at The Instillery Auckland, Auckland, New Zealand, New Zealand View → CW Craig Wolstencroft Craig Wolstencroft Colleague at The Instillery Auckland, Auckland, New Zealand, New Zealand View → CP Chris Pooley Chris Pooley Colleague at The Instillery Auckland, Auckland, New Zealand, New Zealand View → MC Mark Cooke Mark Cooke Colleague at The Instillery New Zealand, New Zealand View → AS Alwin S Delaperle Alwin S Delaperle Colleague at The Instillery Wellington, Wellington, New Zealand, New Zealand View → OR Olivier R. Olivier R. Colleague at The Instillery Wellington, Wellington, New Zealand, New Zealand View → LB Laura Brown Laura Brown Colleague at The Instillery Auckland, Auckland, New Zealand, New Zealand View → HV Harshal Varsani Harshal Varsani Colleague at The Instillery Auckland, Auckland, New Zealand, New Zealand View → VL Vyash Lal Vyash Lal Colleague at The Instillery Auckland, Auckland, New Zealand, New Zealand View → NP Nikitesh Prasad Nikitesh Prasad Colleague at The Instillery Auckland, Auckland, New Zealand, New Zealand View →
1 education record

Stephanie Mccarthy education

FAQ

Frequently asked questions about Stephanie Mccarthy

Quick answers generated from the profile data available on this page.

What company does Stephanie Mccarthy work for?

Stephanie Mccarthy works for The Instillery.

What is Stephanie Mccarthy's role at The Instillery?

Stephanie Mccarthy is listed as Client Success Manager at The Instillery.

What is Stephanie Mccarthy's email address?

AeroLeads has found 1 work email signal at @theinstillery.com for Stephanie Mccarthy at The Instillery.

Where is Stephanie Mccarthy based?

Stephanie Mccarthy is based in Auckland, Auckland, New Zealand while working with The Instillery.

What companies has Stephanie Mccarthy worked for?

Stephanie Mccarthy has worked for The Instillery, Origin It, Codeblue Limited, Westpac New Zealand, and Computacenter.

Who are Stephanie Mccarthy's colleagues at The Instillery?

Stephanie Mccarthy's colleagues at The Instillery include Gemma Hewitson, Craig Wolstencroft, Chris Pooley, Mark Cooke, and Alwin S Delaperle.

How can I contact Stephanie Mccarthy?

You can use AeroLeads to view verified contact signals for Stephanie Mccarthy at The Instillery, including work email, phone, and LinkedIn data when available.

What schools did Stephanie Mccarthy attend?

Stephanie Mccarthy studied at The University Of Waikato.

What skills is Stephanie Mccarthy known for?

Stephanie Mccarthy is listed with skills including Management, Service Delivery, Service Management, It Service Management, Stakeholder Management, Sla, Project Delivery, and Itil.

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