Stephanie Mclean Email and Phone Number

-Assist in creating a development plan that details how the organization solicits donors and sponsors and identify funding sources such as grants, in-kind donations, charitable events and marketing opportunities -Collaborate with the Board of Directors to create a fund development program which increases revenues to support the strategic direction of the organization -Develop and manage timelines for various fundraising events to ensure they are executed in a timely and organized manner. Oversee and assist with the planning and execution of special events. Example: turtle river race, mayor’s gala for the arts -Create clear communication with all community partnerships and manage relationships to maintain future collaborations. Build relationships with key stakeholders to advance the mission. -Help identify and develop corporate, community and individual prospects for the organizations fundraising priorities -Oversee administration of the large data base using extensive knowledge of Excel and Theatre Manager -Foster an understanding of the company’s mission statement and purpose to positively promote the company -Monitor trends in the community and adapt strategies as necessary -Use extensive knowledge of social platforms to capitalize on the online community and growth

-Manage company social media channels, including Facebook, Instagram and Twitter-Work closely with community manager to seek out new social media avenues and ways of connecting with audiences.-Research audience preferences and discovers current trends to implement-Create updated and brand-focused, engaging text, image and video content for posts to sustain readers’ curiosity and creating buzz around new products.-Responsible for social engagement and listening to find company opportunities/relationships-Analyses and reports audience information and demographics, and success/opportunities of existing social media campaigns-Created a planning calendar to schedule weekly content to create a consistent stream of new content for audience interaction while analyzing, managing, and altering schedules where necessary to optimize visits

-Develop and implement the guest experience and catalogue sales strategy -Build and manage a highly skilled and effective (5-10 people) guest experience and catalogue sales team. -Responsible for recruiting, training and developing a dynamic team of leaders and making any necessary changes to ensure optimum guest experience is always maintained -Responsible for resource planning for the guest experience team including live chat, emails, social, phones, virtual fit sessions, personalization and new guest touch points as they emerge - all with the target in mind of meeting sales goals -Drive a consistent guest centric catalog sales approach across all channels - working cross functionality to train and develop shop teams as well -Work closely with the Ecommerce team to ensure guest experience opportunities are identified and managed appropriately-Work closely with developers, UX designers to ensure that business needs, guest feedback and industry best practices are consistently updated - assisted with development of new website -Consistently give feedback and coaching and act as a resource for the team to remove barriers to meet team intentions -Clearly communicate the Kit and Ace Guest Experience vision, strategy and objectives to the Senior Leadership Team

-Allocate time to lead, develop, coach and guide my team in establishing goals and developing their competencies that drive performance-Model the company culture, and exemplify our shared values on a day-to-day basis-Define, model and demonstrate the behaviours that enhance engagement, build enduring relationships and represent the Kit and Ace brand at all times-Develop a showroom culture that balances financial results and an execution-focus with a fun, dynamic and creative atmosphere-Foster an environment of continuous learning and development that embraces individuality and builds a team of 15-25 leaders-Develop innovative strategies that support business, brand, culture and people growth that result in driving top line sales-Understand the importance of customer experience and continuously create an unexpected and noteworthy experience-Support and build successful teams through clear, effective communication and development tools-Actively build relationships within the cities social network via social programs, events, etc.-Capable of working in a fast paced and highly flexible environment that requires timely decision making and entrepreneurial skills

-Coordinate both a beginner and advanced class weekly to instruct classes of 5-20 students -Have extensive knowledge of proper Ballet training and technique in order to accurately assist in development of dancers and have a safe environment for them to learn in-Foster a class culture that is inclusive, fun and engaging-Responsible for choreographing two dances for the mid-year and year-end shows for a total of four numbers a year -Offer support in promotional materials to spread knowledge of Dance Horizons to entirety of UBC

Ragtime - Fighting Chance Productions Vancouver, BC LoveLash - Keyes StudiosToronto, ON Rocky Horror - Lower Ossington Theatre Toronto, ON Hair - Randolph College Toronto, ON Cyrano De Bergerac - Randolph College Toronto, ON 2010 Vancouver Olympic Opening Ceremonies - VANOC Tap Dancer, “Rhythms of the Fall” Vancouver, BC High School Musical - Viva MusicaKelowna, BC Satie De Paris - BC Living Arts Kamloops, BC Beauty and the Beast - Western Canada Theatre Kamloops, BC

-Required to have extensive product knowledge (brands, materials, functions, etc) -Seek self improvement through mentoring and coaching from senior team members -Responsible for inventory accuracy and timely processing to ensure strategies are in place to help the company meet and exceed sales objectives -Responsible for delivery schedule, delivering of product, and an exceptional customer experience -Maintain showroom operations at both locations when needed (sales floor operations)