Stephanie Moore Email & Phone Number

Spring, Tx, Us

Chicago, Illinois, United States

As the leader and Revenue Cycle Management expert for the entire organization, I am responsible for leading the strategy and execution for RCM functions and partnering with executive, finance, operations, and clinical leadership to build and manage a best-in-class RCM department. I ensure my department is highly efficient, effective and compliant in billing and collections for the services provided by BDD's dental care providers.

The Woodlands, Texas

 Manage day-to-day business operations including all RCM operations – supervise teams of coding, posting and collections, as well as client relations. Ensure insurance contracts are fulfilled and execute payor escalation as needed.  Coordinate revenue cycle processes with overseas billing entities. Provide support to all middle managers and their supporting staff as needed. Perform regular analytics to manage KPI reports to drive business success and productivity. Responsible for the Treasury Management platform and monthly closeouts, including all accounting transactions, managing all incoming insurance collections and the ACH distributions to completion of reconciliations monthly. Responsible for month-end reporting and presentations.

Houston, Texas, United States

 Managed day-to-day business operations including client relations, onboarding new clients, provider enrollment, billing and collections ensuring insurance contracted amounts across all payors – commercial, Medicaid, Medicare or worker’s compensation- were met, escalating to appropriate payor representatives when needed.  Managed outsourced staff overseas, as well as internal teams comprised of managers and supervisors responsible for billing, collections and posting. Provide support to all middle managers and their supporting staff as needed. Operated in varying types of practice management software and EHRs remotely including: AthenaOne, Nextgen, eClinical Works, Medisoft, Greenway/Intergy, Centricity/AthenaPractice, EPIC, OpenPractice and Phoenix Ortho. Monitored operations utilizing many methodologies tracking KPIs to monitor Accounts Receivable, drive business success, revenue and productivity for the clients with whom we were accountable. Wholly responsible for operations in the various Treasury Management platforms including monthly reconciliation, database closures and accounting closeouts of clients. Analyzed financials to coordinate with the executive team to set internal organizational strategies and goals. Formulated and executed organizational policies/procedures and assessed organizational and personnel performance to identify improvement gaps and implement corrective measures. Led and executed the majority of requests relating to the LOI for the asset purchase of the company from July 2020 through April 2021, while maintaining my daily business responsibilities and continued growth within the company. Managed integration from the buyout between Clients and new entities maintaining workflows from April 2021 through August 2021.

Houston, Texas, United States

In this role, I created a trading book and monitored transactions for natural gas across gulf coast, southeast, and northeast regions. By conducting market research and analysis, I forecasted the impact on local markets and pipelines, competitors, supply/demand, as well as transportation and distribution costs. My responsibilities included asset optimization, annual business planning, budgeting, cost control, and client relationship management. While successfully penetrating the US Southeast region, I established strong relationships to secure a 25-35% market share to ramp-up for incoming future LNG deliveries from E&P production. By prioritizing park and loan opportunities on various pipelines, I improved daily revenue streams by 15%. Moreover, I forged strategic partnerships with internal and external stakeholders to drive revenue, operational efficiency and productivity.