Benefits Service Manager
Managed teams of ten+ business analysts and programmers conducting health and welfare benefits outsourcing administration for Fortune 100 companies. -Directed benefits administration for 100,000+ salaried and hourly employees, both union and non-union. Coordinated open enrollment process for health and welfare plans. Performed vendor management.-Recommended cost effective benefits programs to Human Resources management by studying employer’s contract and legal requirements along with trends/developments in health and welfare benefits offered by other organizations. Implemented cost reduction strategies resulting in multi million dollar savings. -Supported benefits integration for union and non-union acquisitions as well as benefits continuations for severance employees. -Insured plan provisions complied with federal, state, and local legal requirements by reporting on existing and new legislation; obtaining qualified opinions; enforcing adherence to requirements; advising management on needed compliance actions. Well versed in COBRA and HIPPA. Informed the client’s Human Resources leadership team about benefit usage by preparing and distributing benefit reports for quarterly meetings. Reporting included the collecting, analyzing, and summarizing information and trends. -Indirectly resolved employee benefit questions and problems by training call center employees.Coordinated implementation plans and deliverables with defined benefits and defined contributions teams.