Stephanie Perez Email & Phone Number

Leawood

Complete billing set-up functions from build through post-launch support for new products and product updates/changes in back office production systems.Apply and maintain global production discounts/commissions for our suppliers and customers in epay's billing system. Analyze and implement customer specific discount changes for their unique hierarchy.

13350 Holmes Road Kansas City, MO 64145

Process Payroll for both International and Domestic employees.Process, verify, and maintain documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations, classifications, unemployement claims, and workmans compensation claims.Produce reports for CEO to summerise HR related activites each.

Overland Park, KS

• Develop policies and procedures for Reconciliation and Support Specialists
• Train peers and management on new procedures
• Create clear lines of communication with other ExpertPlan departments
• Build productive relationships with trading partners to resolve customer concerns
• Assist A/R and IT departments to ensure accurate invoicing of converted client accounts
• Found $150,000.00 of lost conversion money during internal audits

• Improved the daily balancing procedure by completing an audit of all 2008 bank statements
• Achieved daily goals within the assigned time frames
• Resolved all out of balances prior to conversion to ExpertPlan
• Wrote procedures to ensure a consistent work environment

9705 Loiret Blvd, Lenexa KS 66219

• Completed ADP Payroll Services 14 week training program in 9 weeks
• Passed all ADP Skills Assessment benchmarks with above average scores
• Volunteered to accept responsibility for time sensitive escalated items from management team
• Successfully made referrals to sales team after identifying additional ADP Products that filled client’s needs
• Recognized by Management for superior customer service

10800 N Congress Ave # A, Kansas City MO 64153

• Exceeded sales goals each month
• Assisted clients after hours with delivery and emergency medication issues
• Learned Medicare guidelines for medications to treat COPD and asthma

2701 S 96th St, Kansas City KS 66111

• Designed reports to provided sales analysis for catalog orders to managers
• Organized and maintained logo database
• Created invoices for all catalog orders and ensured payment by clients within 30 days
• Created database for reference when looking for items carried by multiple catalog vendors
• Provided sales support for all internal and external sales promotions