Stephanie C. Email & Phone Number

Salisbury, Maryland

Develop and implement strategies to enhance community integration and support for over 20 clients with mental and behavioral challenges, focusing on creating a supportive and inclusive environment.Scheduling and assisting clients with appointments, ensuring medication compliance, assisting them in achieving their daily goals, and fostering their overall.

Capitol Heights

• Collaborate with the General Manager to oversee daily cafe operations, ensuring high levels of customer satisfaction and operational efficiency.
• Lead and coach a team of 15 employees, providing training, guidance, and performance feedback to optimize staff performance.
• Manage inventory levels, conduct regular stock checks, and place orders to maintain optimal supply levels while reducing waste.
• Create and manage employee schedules, optimizing labor costs and ensuring adequate coverage during peak hours.
• Act as the point of contact for customer inquiries and complaints, promptly addressing concerns to maintain a positive customer experience.
• Enforce food safety and hygiene standards to ensure compliance with health regulations and maintain a clean and safe environment.

Mclean, Virginia

• Worked closely with Project Manager to execute internal and external communication plans
• Responsible for collecting materials and prepared agendas for meetings
• Developed and executed content calendar for social media post and increased social media footprint by 95%
• Handled confidential and sensitive information with discretion
• Knowledgeable of social media sites (Facebook, Twitter and LinkedIn)
• Created content for company monthly newsletter by using InDesign

Salisbury, Maryland

-Submitted written articles in AP Style covering community affairs that were published in Salisbury’s local newspaper

Salisbury, Maryland

• Managed social media accounts for the Salisbury University Her Campus Twitter, Facebook and Instagram seven days a week
• Pitched story ideas, produce, edit, and wrote weekly articles in AP Style within tight deadlines
• Increased awareness of the Salisbury Chapter throughout the campus community by creating engagement opportunities and community events
• Coordinated and led bi-weekly chapter meetings with a team of 14 campus team members to ensure requirements were met
• Led chapter to the achievement of gold-level status, top 52 percent in the nation, with the national organization based on demonstrated success across various engagement metrics

Salisbury, Maryland

-Planned, wrote, edited, and delivered two news scripts daily-Conducted one-on-one interviews both over the phone and in-person for use in news segments-Finalized content with Adobe Audition