Stephanie Baldwin

Stephanie Baldwin Email and Phone Number

Document Control Specialist @ Porter Steel, Inc.
lilburn, georgia, united states
Stephanie Baldwin's Location
Atlanta Metropolitan Area, United States
Stephanie Baldwin's Contact Details

Stephanie Baldwin personal email

About Stephanie Baldwin

I offer years of experience in retail and call center environments as a lead associate with a proven record of accomplishment in the areas of customer relations, staff supervision, issue resolution, and general office operations. Strong organizational abilities combined with excellent interpersonal, communication, and leadership skills that allow me to work effectively with other people at all levels. Fully proficient with the Microsoft Office Suite. Proven written and verbal communications skills within my call center experience.

Stephanie Baldwin's Current Company Details
Porter Steel, Inc.

Porter Steel, Inc.

View
Document Control Specialist
lilburn, georgia, united states
Website:
portersteel.com
Employees:
30
Stephanie Baldwin Work Experience Details
  • Porter Steel, Inc.
    Document Control Specialist
    Porter Steel, Inc. Aug 2023 - Present
  • Philip Edward Contracting
    Director Of Operations
    Philip Edward Contracting Jun 2021 - Sep 2023
  • Level Creek Property Restoration
    Project Support Coordinator
    Level Creek Property Restoration Jan 2020 - Mar 2021
    Buford, Georgia
  • National Vision Inc.
    Philanthropic Coordinator
    National Vision Inc. Nov 2018 - Sep 2019
    Duluth, Georgia
  • Sunshine On A Ranney Day
    Makeover Coordinator
    Sunshine On A Ranney Day Jan 2017 - Nov 2018
    Roswell, Ga
    Manage production of bedroom/wheelchair accessible bathrooms for children with long term illnesses or disabilities.
  • Assurant Specialty Property
    Loss Draft Research Correspondence Writer
    Assurant Specialty Property Sep 2016 - Dec 2016
    Constructing final resolution letters per customer qualified written correspondence. Metrics include accurate punctuation and grammar in written letters as well as ability to meet dead lines with in a service level time frame.
  • Assurant Solutions
    Customer Care Representative
    Assurant Solutions Nov 2012 - Sep 2016
    Duluth, Ga
    Assist callers with questions they have about their homeowners insurance or a letter they may have received from their lender regarding their insurance. I also assist callers who care in the process of insurance claims for damages they have sustained on their property such as the management of the claim and disbursement of claim funds.
  • Next Star Communications
    Assistant Manager
    Next Star Communications Mar 2012 - Oct 2012
    6600 Sugarloaf Pkwy, Duluth, Ga 30097
    Responsible for maintaining sales goals and the highest level of customer satisfaction. I have expressed my innovative ideas for driving business into the store by acquiring event details in the area and making cost effective decisions. I am proficient in daily duties including making sure inventory is accurate, counting cash drawer and box accurately, setting up deposits, closing and opening the store per standard procedure, and verifying that contracts are complete and present on a daily basis, among other duties.
  • Best Buy
    Best Buy Mobile Sales Lead
    Best Buy Jul 2008 - Mar 2012
    Training, keeping current with promotions, maintain sales goes, coaching.
  • Best Buy, Inc
    Customer Service Representative And Sales Lead
    Best Buy, Inc Jul 2005 - Mar 2012
    Getting customers checked out quickly and accurately. Offering risk free trial subscriptions. Offering product service plans and replacement plans. Counting out correct change. Solving point-of-sales conflicts. Using manager override to help myself and my team. Getting change for the rest of my team. Processing returns and exchanges quickly and accurately. Performing price matching. Accurate product knowledge to sell replacement plans and service plans. Accurate knowledge of company policies. Able to perform most senior/manager duties.As a sales lead for the mobile department of Best Buy, my responsibilities included helping my manager with everyday tasks that he was unable to complete himself. In addition to this, I am responsible for coaching and training of the other employees and maintaining my own sales. I have also piloted several ideas in the department as to how to make processes smoother and easier to understand.
  • Best Buy
    Customer Serivce Rep
    Best Buy Jul 2005 - Jul 2008
    Managing returns and exchanges, assist customers with credit applications, selling of replacement and service plans.
  • 2005 Mcdaniel Remodeling
    Office Manager
    2005 Mcdaniel Remodeling Nov 2004 - Jul 2005
    Server and Host Balancing multiple tables at all times. Anticipating guests' needs. Making sure team mates had everything under control. Getting appetizers and entrees out to tables as soon as possible. Helping seat incoming guests.; Answering phones, taking accurate messages. Sending faxes, maintaining office functionality. Since it is a remodeling company, part of taking a call was to make up a detailed sheet of what the customer was looking for, similar to that of a proposal, but not as in depth.
  • Mimis Cafe
    Host Trainer
    Mimis Cafe Nov 2002 - Jan 2003
    Seating guests in a timely and efficient manner. Quoting reasonable and accurate wait times. Teaching new team mates how to do the job effectively. Taking to go orders and preparing them before the guest arrived.

Stephanie Baldwin Skills

Training Customer Satisfaction Leadership Customer Service Sales Retail Merchandising Inventory Management Coaching Sales Management Profit Marketing Time Management Retail Sales Store Management

Stephanie Baldwin Education Details

  • Georgia Gwinnett College
    Georgia Gwinnett College
    Business Management; Human Resources Management, Information Technology
  • Rangeview High School
    Rangeview High School
    High School/Secondary Diplomas And Certificates

Frequently Asked Questions about Stephanie Baldwin

What company does Stephanie Baldwin work for?

Stephanie Baldwin works for Porter Steel, Inc.

What is Stephanie Baldwin's role at the current company?

Stephanie Baldwin's current role is Document Control Specialist.

What is Stephanie Baldwin's email address?

Stephanie Baldwin's email address is st****@****kcs.com

What schools did Stephanie Baldwin attend?

Stephanie Baldwin attended Georgia Gwinnett College, Rangeview High School.

What skills is Stephanie Baldwin known for?

Stephanie Baldwin has skills like Training, Customer Satisfaction, Leadership, Customer Service, Sales, Retail, Merchandising, Inventory Management, Coaching, Sales Management, Profit, Marketing.

Who are Stephanie Baldwin's colleagues?

Stephanie Baldwin's colleagues are Jack Savage, Nestor Angulo, Grace Anastasi, Ben Webb, Kevin Geeslin, Kaitlyn Porter, Robert Denton.

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