Enhance Orientation and Training for Manufacturing Processor and Packager of branded and non-branded candies, cookies, baked goods and other dessert toppings with National and International reach. Improve, design, create, write and facilitate training content, including Visual Job Aids, Newsletters, support in design and development of Professional Video for New Hires. Work with Managers to identify and write Standard Operating Procedures for job roles across company including Production and Warehouse Roles and New Hires. Help facilitate onboarding and training. Wrote Employee Engagement Survey.

Supported the 2020 U.S. Decennial Census, Census Questionnaire Assistance Program by leading training staff and delivering new hire and ongoing virtual training at a major operational center which was a subcontractor for the Federal Government. Worked closely with Operations, Trainers and Training Manager to identify and meet training needs, schedule and report on classes, and ensure Trainers have the support they need to deliver onboarding, ongoing, remedial and refresher training in a predominantly virtual training environment. Successfully approved for work through a rigorous suitability high security clearance process approved by the federal government.

Evaluated and recruited qualified students into the College's educational programs. Promoted, educated and gave tours of departments for programs offered. Coordinated outreach onsite and offsite campus. Assisted students with every step of enrollment process and liaison of campus resources. Assisted corporate marketing with local social media for Pueblo's campus. Campus Staff Spirit Award 2017.

Project Management of all aspects of $100,000 Kaiser Permanente Walk and Wheel Grant to improve bicycle and pedestrian related matters in Pueblo. Coordinate event planning, public relations, and communications to increase activity and educate the public. Participate in planning and promoting new bicycle and pedestrian facilities.

Managed up 30 - 60 reps for Customer Service, Credit and Activations, Collections, Quality Assurance and Transition Team. #1 Top Performer “Circle of Excellence” Award for Team Managers in 2012, and #1 Manager in all of the Collection Call Centers for organization in 2012. Results oriented.

Investigated & resolved customer issues statewide. Marketed & referred sales, generating business & revenues.

Accountable for all aspects of radio advertising sales in the Charleston and Huntington, WV, and Ashland, KY, markets. First place salesperson for five consecutive months.

Lobbyist and Public Affairs. Researched, wrote and amended bills for legislation and testified in public hearings for the American Automobile Association Headquarter clubs in WV (180,000 members). Exectued extensive multi-media campaigns for motorist advocacy issues and school safety programs.