Stephanie Armstrong Email & Phone Number

Melbourne, Vic, Au

Melbourne, Australia

Day to day administrative support for the D&D services; NPC, TDS, Smart Media, Locatenet, Logistics Labelling tool and Photography. Responsibilities: Maintaining data in AX and all of the relevant service platforms; specifically registrations, terminations and user management.Providing friendly and professional customer service by assisting customers with a variety of inquiries such as what each service offers, how to register, invoicing and general fee information. Successful initial and ongoing training of 4 staff members on a new service

Melbourne, Australia

I worked in a retail capacity for this gourmet food and hamper business. On a day to day basis my role incorporated customer service, marketing, store orders, billing and visual merchandising.Responsibilities: Scheduling cooking classes, organising and coordinating delivery of ingredients and store stock, taking bookings, booking reminders and cancellations and class set up. Assisting customers with their needs, generally including recipe or hamper ideas and product add-ons.Creating useful digital content to engage with customers through EDMs and on social platforms; specifically upcoming promotions/deals, current events, new products and product ideas.

Melbourne, Australia

Bushfire Press was one of the jobs I worked casually while finishing my education at La Trobe University. During my time there I was asked to take on larger roles within the company such as ongoing development of the marketing strategy and maintenance of the the social platforms. Responsibilities: Performing detailed assessment of current SEO tools used for a website, and providing reports for current analytics and potential improvements.Using Google Analytics to asses current trends.Developing a report for Website improvement, including user experience, strategic placement of calls to action and effective content communication.

Bachelor'S Degree, Economics And Politics

Activities and Societies: PPE Society- Volunteered as a "Connect Mentor" - Received an Academic scholarship to study at the University.

Bachelor'S Degree, Politics And Economics

Activities and Societies: -U of C ski club, the International Student Club Association (ISCA), Hiking clubAs an international student.

Social Media Marketing - Inbound Strategy

Social media, inbound strategy, marketing and planning.