Stephanie Kelly Email & Phone Number

Kennewick, WA, US

As the Lead Software Engineer, I am charged with administering, configuring, and architecting solutions for our ServiceNow instances. As lead it is my duty train and guide my teammates on the ServiceNow product and provide guidance in their skill development. As lead it is also my duty to set team priorities as well as manage the team workload and.

United States

As and Application Analyst for TDW, my day to day duties involve bringing more robust functionality and customization to ServiceNow for multiple departments within TDW. This is accomplished by providing new development in the form of catalog items, custom built applications, data management, account management, integration management, access management.

Tulsa, Oklahoma Area

Sole developer for the initial implementation of our ServiceNow instances. I prepared our forms, request items, roles, SLAs, workflows, training materials, etc. in preparation of moving away from our current long standing ITSM solution. I was involved in multiple projects including multiple web applications utilizing MVC, the.NET framework, SQL Server, and.

Bartlesville, Oklahoma

Performed automated regression testing, analysis, and development to comply with NIST standards by utilizing the Security Software Development Life Cycle (SDLC). Designed test plans, scenarios, scripts, and procedures. Tested system modifications preparing for implementation, including information assurance, authorization, accessibility, database impacts.

Tioga, ND

Receive and Issue out materials to workers. Inspect tools and harnesses. Fix electrical cords.

Pryor, OK

Well versed in diagnosing, troubleshooting, repairing, deploying, and upgrading Linux servers. Exposed to a variety of proprietary Linux server platforms and technologies. Worked on a number of projects and helped pilot new tools.Diagnostic work in Linux using script commands to run jobs on the different server platforms. When necessary, modify or create.

Oklahoma City, Oklahoma Area

Primarily responsible for taking care of the customer and ensure that the solution presented resolved the issue in a satisfactory manor for both the customer and Dell. Required to have knowledge and an understanding about hardware and software technologies that were deployed in the client environment. Considered the customer’s needs and expectations.

Managed network security at an enterprise level through Juniper firewalls. Conducted internal computer investigations internally which allowed me to expand my knowledge of computer forensics. Utilized forensic tools such as Encase and learned the proper protocols when dealing with digital evidence.

Assist customers over the phone purchasing, configuring and upgrading their equipment. Learned how to communicate effectively and efficiently to troubleshoot hardware and software issues.

BB Theaters trained me in customer service, proper work ethics, material handling, and work responsibility. I have had to work under pressure and complete time sensitive projects that required accuracy and precision.

Bachelor Of Technology, Information Technology

Activities and Societies: AITP, Network Gaming ExecutivesLearned how to plan and conduct disaster recovery processes. Learned how to.

Network Security, Network Security And Administration

Activities and Societies: Acting Parliamentarian, Student Ambassador and weekly community service teaching computer technology at a local.