Stephanie Gonzalez Email & Phone Number

Chandler, Az, Us

Tempe, Arizona, United States

Tempe, Arizona, United States

• Focused on ensuring that our internal and external customers receive timely resolution and a high level of service to their questions, concerns, and requests through the Connected platform.• Provide world class service during every interaction to ensure high quality customer experience and timely/effective resolution of inquiries submitted• Answer customer requests or inquiries concerning general data updates, billing, pay discrepancies, expenses, commissions, etc.• Capture, assign and resolve complex inquiries through the internal issue resolution system, respond to a high volume of inquiries in a back‐office center

Tempe, Arizona

•Responsible for collection and processing of 250-300 timecards into our internal payroll systems (PeopleSoft) on a weekly basis for several offices Nationwide. Selected for some of the most complex legacy accounts such as Apple in California and USAA in Texas. •Track employee Expense reports and validate accurate matching claimable receipts to enter in for reimbursement.•Run and audit several reports against timecards and expenses submitted.•Enter new hire and process assignment completion according to state specific requirements and deadlines.•Served as a team leader. Trained and mentored internal team members on how to perform daily tasks and create a healthy operating rhythm. •Support issue resolution in working closely with Sales Managers; with the goal of customer satisfaction and timely resolutions.

Tempe, Arizona, United States

•Perform weekly audits to review documentation for newly hired consultants to ensure compliance with client contractual requirements are being met.• Communicate areas of non-compliance and escalate them accordingly.• Perform account maintenance, to include updating compliance requirements within assigned accounts and communicate any changes to the field offices.• Provide training and education to field offices based on audit results. Communicate and implement best practices to improve problematic areas.• Perform quarterly compliance audits and compile requested documentation for our clientele.

Tempe, Arizona, United States

Tempe, Arizona, United States

Phoenix, Arizona, United States

Tempe, Az

Phoenix, Az

Worked a Temp to Hire contract for COMSYS/Experis IT

Scottsdale, Arizona

• Assist General Manager, Vice President, and Supervisors in administrative duties.• Copy, fax, call, and email clients in order to coordinate events for company functions.• Create invoices and estimated cost spreadsheets for client events. Formulate proposals and contracts for group functions• Input information in Delphi to form a Banquet Event Order sheet for events.

Albuquerque, New Mexico Area

• Administer new hire orientations, process new hire paperwork, and enter new hire data into PeopleSoft office program. • Process time cards and payroll every week for over 100 external employees.• Assist internal employees with any duties or projects, order supplies, and file confidential folders.• Greet all internal and external employees while answering a 10 line switchboard.Aerotek is a leader in the recruiting and staffing industry. With more than three decades in the recruiting and staffing industry, we have developed the knowledge and skills to deliver the perfect fit between a candidate and an employer.Aerotek was founded in 1983 to service the recruiting and staffing needs for the aerospace and defense industry. Due to Aerotek’s rapid growth and success, we’ve continued to expand our services to provide recruiting and staffing to many industries focusing on technical, professional and industrial staffing.