Stephanie Martin Email & Phone Number

As Direct of Special Projects I manged a diverse array a projects that added value to the company. These projects included everything from systems analysis to web development.Designed and implemented training methods and procedures that reduce customer returns from $500,00.00 a year to $30,000.00 a year in the span of 5 yearsImplemented and maintained a PCI compliant VPN that spans 5 statesImplemented an Information Assurance digital and physical filing systemManaged and directed a team of 10 drawn from multiple disciplinesOversee nationwide Customer Care Division.

Manged and oversaw all aspects of customer service. I responded to customer inquiry calls, quickly assessing the customer's needs and problems in order to deliver and ideal solution. I also provided online troubleshooting and technical help. This job was rolled into my current position when I advanced in the company.

University Of Utah

I was the program coordinator and head teaching assistant for the Entrepreneurship and Strategy Department at the Eccles School of Business.

University Of Utah

I was the lead research assistant for the university's tutoring center. I aggregated data to asses the the effectiveness of the program and the tutors performance.

Greater Salt Lake City Area

Invented a customizable erasing system for white boards.

I helped guests make memories at the Disneyland ResortWas promoted 4 times in the span of 6 monthsResponsible for $50,000.00+ dollars cash dailyManaged a rotating team of 8 dailyResponsible for managing emergency calls for the entire Disneyland Resort

Successfully managed 6 full production runs Responsible for the safety of all actors and patrons within the theatreBalanced the demands of the production with the needs of the actors

Master'S Degree, Data Analytics

Bachelor'S Of Science Degree, Information Systems

Activities and Societies: Tek Club

Bachelor Of Science (B.S.), Anthropology