Stephanie M. Pratt Email & Phone Number

Charleston, South Carolina, Us

Charleston, South Carolina, Us

Charleston, South Carolina, Us

Charleston, South Carolina, Us

- Leads research projects for the fundraising, marketing, and engagement focus areas, from strategic research to benchmarking measurement - Leads a research program to create deep understanding of our users and build personas, outcome maps, other identified deliverables, and frameworks for this type of research - Coaches UX Researchers, UX Designers, and Product Managers on research best practices - Developing data privacy and data governance practices for research at Blackbaud through partnering with multiple departments including market research, customer experience, product management, data governance, and data privacy - Partners with manager on the development of research operations practices, such as participant panel development and management and research tool selection - Developed content for and teaches quarterly courses on usability testing and UX measurement practices

Reston, Va, Us

- Built the foundation and processes of the UX research practice at GoCanvas- Planned, conducted, and oversaw research projects with varying methodologies including usability testing, interviews, field research/contextual inquiry, diary studies, surveys, and more- Advised UX Designers, Product Managers, and other key stakeholders on best research practices- Mentored UX Designers and aspiring researchers in research skill sets, such as how to structure usability tests, moderate, and conduct interviews- Managed Research Operations (ResearchOps) including logistics and research repository development- Oversaw external vendors for participant sourcing and recruiting- Coached other K1 portfolio companies to get started with research

Reston, Va, Us

Taught various styles of yoga in my years of teaching at Yoga District:- Vinyasa Flow- Ashtanga Modified Primary Series- Core Focused Flow- Restorative

Arlington, Va, Us

- Focused on problem space research to better understand our users in a B2B2C model - Collaborated with stakeholders including product managers, marketing, designers, and support team members, to define research questions and plans - Identified desired outcome of project to determine best research methodology including, but not limited to: ethnographic field studies, survey development, listening sessions, interviews, diary studies, usability testing, etc. - Managed recruiting and incentivizing research participants - Analyzed and disseminated research insights to stakeholders and organization in digestible formats - Facilitated multi-disciplinary design thinking sessions to ideate solutions to problem identification from research - Developed research process at LiveSafe - Shared research insights with the entire company

Fairfax, Va, Us

- Led user experience research and design efforts for mobile and web B2B SAAS applications- Advocated for the users in company decisions - Planned and conducted user research including user interviews, field studies, usability testing, information architecture, surveys, customer support channels, etc. - Reviewed and analyzed web analytics to identify behavioral patterns - Advised product managers on best UX practices - Authored user stories and user requirements- Iterated with UI designer for beautiful, usable interfaces - Collaborated with developers to ensure a usable, functional product - Facilitated multi-disciplinary design thinking and brainstorm sessions

Chevy Chase, Md, Us

- Developed and conducted research with users including interviews, usability testing, card sorting, etc.- Advocated for the user in design decisions- Designed research reports in digestible formats (i.e., through storytelling and visuals)- Managed UX projects, including meeting deadlines, communication with vendors, project team expectations

Woburn, Ma, Us

- Advocated user experience (UX) at Aptima- Interviewed users to identify needs and receive feedback on designs- Developed user requirements from information gathering - Developed wireframes and user representative personas- Authored UX/usability research plans and protocols- Conducted UX/usability research and provide recommendations- Performed project management and business development

Woburn, Ma, Us

- Developed user requirements from information gathering- Conducted user research to identify user errors - Authored research plans and protocols- Created use cases / scenarios- Worked on multidisciplinary teams- Performed project management and business development

Woburn, Ma, Us

- Collaborated in interface design for developing software through SME consultation - Authored sections of Phase I and Phase II SBIR Proposals and final reports - Conducted literature reviews for design recommendations

Fairfax, Virginia , Us

- Conducted driving research with multimodal interfaces (tactile, auditory, and visual notifications)- Coded experiments in MATLAB & PsychToolbox

Master Of Arts, Human Factors / Applied Cognition

Bachelor Of Arts, Psychology, Economics