-Oversees the operations, services, facilities, and programs of Main Library and Branches & Extension. -Provides leadership and guidance to supervisory staff in fulfilling their responsibilities and works on the public service desks with staff on an as needed basis. -Establishes work priorities for direct reports, provides direction and coordinates workflow to established objectives and standards. -Develops and initiates staff training, and determines standards of performance. -Develops job methods and maintains work quality to ensure public is served in accordance with established standards. -Resolves employee complaints, approves short-term leaves, and maintains authority to administer verbal reprimands and recommend other disciplinary actions as appropriate. -Recommends staffing requirements and personnel actions, and participates in employee selection process. - Provides assistance, support and guidance in setting priorities and goals for Youth, Adult, Technical Branch, Outreach, and Circulation Services. -Makes policy recommendations, and participates in the development of service goals and objectives for the library system. -Develops and administers public service information programs. -Contributes to legislative lobbying efforts on behalf of the library. -Administers assigned budgetary accounts and monitors spending. -Approves requisitions and expenses, and purchases materials and equipment in compliance with approved budget. -Collects and maintains library statistics and prepares reports for the Director and Board of Trustees.-Develops cooperative working relationships and serves as liaison with community organizations. -Oversees the coordination of Main Library and Branch programming.

-Manage a staff of seven, which includes reviews, payroll, scheduling, reviewing, hiring, and training-Developed and initiated strategic branch restructuring to enhance user experience and collection layout-Increased library outreach to local community of 9,000 to improve relations with community, increase library cardholders, and build partnerships with schools, businesses, and organizations-Worked with leadership team to develop, update, and implement relevant library policies that benefited both our community and staff-Collaborated with staff committee on all levels in our six-branch district to develop a sustainable, responsible budget for 2018 and an expansive, achievable strategic plan for 2018-2020-Evaluated and updated branch volunteer program for the branch to increase regular volunteer participation -Provided critical, engaging training for staff in customer service, diverse communities, library security, programming, digital resources, and more-Built a branch collection plan that trained all staff in budget management, ordering, weeding, management of donations and provided a detailed analysis of collection trends, community interests, and library needs-Represents library as board member on Rifle City Downtown Development Authority Board

-Chaired strategic plan committee to increase awareness of the library’s resources to a diverse community and expand the community’s perception of the library-Worked individually with marketing consultant Ivy Group to research community demographics and alter the library’s marketing to improve relations with the local community-Provided personalized and in-depth reference assistance, reader’s advisory, and other informational help -Responsible for collection development for nonfiction collection with $28,000 annual budget for 7 locations-Coordinated 78 different adult programs in 2015 and 2016 with a combined attendance of over 2,600-Increased circulation through implementation of new multi-material collection of “experience packs” -Led department to increase adult summer reading participation from 192 to 729 over a period of 2 years -Grew database use through targeted marketing, programming, and online subject guides -Educated staff about resources through workshops, conference presentations, and individualized instruction-Collaborated with children’s and teen departments to provide synchronous programming for all ages-Stayed current with emerging trends and best library practices through varied professional development-Presented at OLC Convention and Expo 2015: Advocating Book Clubs for Community Change

• Increased adult summer reading program participation by 114% in first year• Assists customers with services including event registrations, programs, holds, and accounts• Provides reference assistance, reader’s advisory, and other help during customer interactions• Performs collection development for fiction collections for the Licking County Library system • As continuing member of Strategic Plan Marketing committee, works collaboratively to increase creative outreach to community and survey customer feedback about library services and resources• Participates in ongoing professional development through conferences, library-sponsored workshops, and MOOCS

•Fulfilled reference, reader’s advisory, and other informational questions at main circulation desk•Assisted patrons with maintaining library accounts as well as understanding services and policies•Processed library’s resources for patrons, branches, and other libraries in statewide consortium •Served on marketing committee to evaluate library services and reach underserved populations

•Oversaw 300% increase in document sharing requests over the course of one year•Provided reference assistance to university community, including faculty and staff, undergraduate, graduate, nontraditional, and online students•Processed Interlibrary Loan requests by verifying bibliographic information, adhering to CONTU guidelines, and utilizing Odyssey, Ariel, SirsiDynix, Worldcat Firstshare, and Rapid ILL products and services.•Conducted both monthly and annual Interlibrary Loan statistics•Fulfilled other miscellaneous tasks for consortium sharing, marketing, reference help, and circulation duties as needed by my supervisor and other librarians

•Familiarized patrons with library research, available materials and services, and the process of borrowing from the library, as well as OHIOLINK•Organized, routed, and shelved books from short loan as well as the main stacks based on the Library of Congress call number system•Frequently inspected the library inventory for shelving errors and lost books

•Student Coordinator, Otterbein-Genoa Creative Literacy Alliance: Facilitated weekly update meetings, created a finance system for paying twelve poets and eight actors, arranged events such as performances, field trips for the younger students and training sessions for teachers and poets• Student Poet of the Alliance: Worked closely with another student for two years to coordinate daily lessons in two weekresidencies to introduce poetry to the middle school students and compile a student poem anthology• Assistant to Book Publication: contacted over twenty publishing houses with requests for permissions and secured rightsfor poems to be published in his book, Poetry of Place: Helping Students Write Their Worlds