Stephanie Sheehan Email & Phone Number

Las Vegas, Nevada Area

Supports the Operations Assurance directorate through the observations of safety protocols, data collection and recording, creation of metrics, process and trending analyses, and reporting. Specifically, I created the Conduct of Operations Issue Tracking Metrics which utilized the ISM Function/Causal Analysis Tree Crosswalk, and created the Conduct of.

Las Vegas, Nevada Area

Expertly handled confidential correspondence and processed billing payments while working with private office doctors and staff to surpass projected revenue goals. My efforts in revamping the insurance verification process contributed to our surpassing the revenue goal and improving efficiency.

Las Vegas, Nevada Area

Scheduled appointments for busy office including four general dentists and four additional specialists. Managed oral surgeon’s schedule to ensure time efficiency, performed pre-op appointments for oral surgery patients, and worked with insurances to ensure proper dental billing.

Expertly processed and tracked insurance claims, billing, and payments as well as managed invoices and transaction receipts and managed incoming and outgoing correspondence, including mail, email, and faxes.

Las Vegas, Nevada, United States

Managed a team of back and front office professionals which included preparing and authorizing payroll, processing and posting insurance claims, and payments, and making bank deposits. I also effectively resolved patient escalations, prepared aging and expense reports, and routinely completed inventory and supply ordering.