Proven Client Success professional, motivated to deliver innovative health improvement solutions to enhance the well-being of the population. Effective managing matrixed organizational relationships to ensure all stakeholders are committed in their support of delivering best in class customer experiences. Collaborative and consultative, ensuring strategic plans are designed and implemented to achieve and exceed client goals while contributing to company revenues and growth. Experienced building lasting relationships with both internal and external team members at all levels of an organization. Confident using data driven approach to resolve issues and anticipate opportunities to respond pro-actively to meet customer needs. Extensive knowledge of programs related to population health management, telephonic health solutions, and vision and dental benefits. Skills and AbilitiesLife-long learner, seeking opportunities to deepen and expand knowledge which supports personal and professional growth. Adapts easily to changing environments common in the fast-paced health care industry. Experienced negotiator, successfully expanding client relationships through upsell of additional products and additional membership. Effective communicator, comfortable working with influencers at all organizational levels to ensure individuals have access to solutions at the right place and the right time.