* Leveraged data analysis to create insightful reports and presentations, driving informed decision-making and strategic planning initiatives within the organization.* Ensured comprehensive documentation of all projects, initiatives, financial operations, and administrative processes, maintaining accuracy, compliance, and operational transparency.* Achieved 96% collection rate on $1M in sponsorship and donation revenue through proactive invoicing and follow-up, enhancing cash flow and financial performance.* Successfully managed $2.62M in payroll and pension contributions for 30 employees, ensuring accuracy and compliance with regulatory requirements.* Managed accounts payable transactions by reviewing invoices and supporting documentation for accuracy, processing payments efficiently, and ensuring timely and compliant financial operations.* Established and implemented administrative processes for a newly revamped advocacy department, streamlining operations and enhancing efficiency.* Coordinated advocacy events and initiatives, ensuring alignment with the organization's mission and strategic goals.* Managed event budgets up to $50,000, tracking expenditures and providing detailed financial reports.* Procured and negotiated with vendors, securing optimal contract terms and ensuring timely delivery of services.* Developed and implemented a framework for tracking the progress of advocacy initiatives,streamlining processes and enhancing efficiency.* Implemented a task management system that standardized workflows, boosted efficiency, and enhanced collaboration, resulting in improved operational effectiveness.

* Successfully launched and managed the business, winning two 'Best Wedding Planner' awards and establishing a reputation as a top event planning service in the region.* Delivered exceptional customer service by anticipating client needs, providing professional guidance, and ensuring overall satisfaction throughout event planning and execution.* Maintained detailed documentation of all event activities, communications, and financial transactions, ensuring transparency and accountability.* Administered accounts receivable activities, including invoicing, establishing payment plans, and overseeing collection activities to ensure prompt recovery and adherence to payment schedules.* Oversaw all accounts payable operations, including invoice processing, payment management, and financial reconciliation, ensuring accurate and timely financial operations.* Achieved operational excellence by developing and implementing policies and processes that optimized efficiency, reduced costs, and enhanced productivity.* Successfully planned and executed over 100 events, delivering projects on time, within budget, consistently exceeding client and guest expectations.* Developed comprehensive project plans for each event, outlining timelines, tasks, and responsibilities to ensure organized execution and successful outcomes.* Monitored and managed the progress of planning tasks, ensuring timely completion and alignment with event objectives to maintain a smooth planning process.* Effectively managed event budgets ranging from $10,000 to $100,000, consistently delivering events within budget constraints and maximizing client satisfaction.* Procured event venues and service providers, managing contracts from negotiation to execution, resulting in cost savings and enhanced event outcomes.* Conducted consultations to define client needs, delivering personalized solutions and expert recommendations to ensure each event met their unique desires and exceeded expectations.

* Spearheaded software enhancement and process improvement projects, implementing streamlined subrogation operations to boost efficiency, productivity, and recovery outcomes.* Served as an Arbitration Forums panelist, delivering professional insights and impartial judgments to resolve disputes efficiently and effectively.* Utilized claims data and databases including ISO, LexisNexis, and DMV to identify claimants, vehicles, and insurance carriers, validating and enhancing subrogation outcomes.* Developed and maintained a comprehensive process catalog on SharePoint, mapping all department processes and ensuring easy access for stakeholders.* Analyzed and optimized subrogation processes, identifying inefficiencies and recommending improvements to streamline operations and boost productivity.* Enhanced subrogation outcomes by utilizing data analysis to uncover trends and insights, driving informed decision-making.* Led a project to automate the missed referral identification process using predictive analytics, significantly enhancing efficiency and generating an additional $2 million in potential revenue.* Implemented data-driven solutions and process improvements, increasing recovery efficiency and reducing operational costs.* Conducted process audits to identify pain points, inefficiencies, and redundancies, utilizing these insights to implement targeted improvements and streamline workflows.* Led the automation of the subrogation file assignment process, reducing processing time from 5 minutes per file to instantaneous, and significantly boosting departmental efficiency.

* Successfully managed a caseload of bodily injury claims involving attorney-represented claimants, negotiating settlements for fair resolutions while adhering to to regulatory standards.* Regularly exceeded metrics for claim cycle time, customer service, and closing ratio, demonstrating exceptional efficiency and customer satisfaction.* Employed a detailed analysis of vehicle damages and impact factors to evaluate causation for claimed injuries.* Evaluated medical records and billing statements to assess treatment necessity, costs, and impact on bodily injury claims, supporting informed settlement decisions.* Managed and safeguarded medical liens from health insurance, Medi-Cal, Medicare, and Medicaid throughout the claims process.* Negotiated settlements with attorneys on bodily injury claims, leveraging legal expertise and evidence to achieve favorable outcomes and fair compensation for all parties involved.* Provided strategic mentorship to liability adjusters, improving the quality and accuracy of bodily injury claim referrals.

* Successfully negotiated settlements for a variety of bodily injury claims, ensuring fair outcomes for claimants and adherence to regulatory standards.* Consistently surpassed company metrics for bodily injury claims with high closing ratios, improved cycle times, and exceptional customer service.* Analyzed injuries and vehicle damages, as well as speed of impact, to determine causation for claimed injuries.* Reviewed medical records and billing statements to gauge treatment necessity, associated costs, and their influence on bodily injury claims, ensuring accurate settlement decisions.* Administered medical liens from health insurance, Medi-Cal, Medicare, and Medicaid, ensuring their protection and proper handling throughout the claims process.* Negotiated bodily injury claim settlements with claimants, using pursuasive communication and analysis to achieve fair resolutions.* Mentored liability adjusters to enhance the quality of bodily injury claim referrals through targeted guidance and support.

* Successfully manage caseload of senior-level property damage claims, including those with coverage issues, limits issues, disputed liability, ensuring accurate assessments and resolutions.* Conducted comprehensive investigations for disputed liability claims, utilizing driver and witness statements, police reports, vehicle damages, and scene photos as evidence.* Investigated and resolved complex claims involving liability disputes, limits issues, and coverage disputes.* Analyzed and applied vehicle codes and negligence laws across multiple states to ensure accurate liability determinations and facilitate fair claim resolutions.* Consistently surpassed company metrics in closing ratio, cycle time, rental duration, and DMV accuracy, optimizing operational efficiency and customer satisfaction.* Assessed damages and arranged for vehicle repairs and rental cars in compliance with insurance policies and legal mandates.* Resolved policy coverage and limits issues, utilizing in-depth knowledge of policy provisions and insurance regulations.* Settled property damage claims, including total losses and thefts, ensuring timely and accurate resolution.

* Achieved high levels of compliance with insurance policies and regulatory requirements while delivering exceptional customer service.* Successfully managed a high-volume caseload, prioritizing tasks and communicating effectively with claimants, policyholders, and internal stakeholders to ensure efficient claims resolution.* Conducted thorough investigations by gathering statements, police reports, scene inspections, and vehicle damage assessments to establish liability.* Analyzed and applied vehicle codes and negligence laws to ensure accurate liability determinations and facilitate fair claim resolutions.* Maintained a consistent track record of exceeding claim metrics for cycle time, closing ratio, and customer service in a fast-paced environment..* Resolved property damage claims efficiently and accurately, including arranging vehicle repairs and rental vehicles, to ensure prompt and fair settlements.