As a Senior Customer Success Account Manager at DocuSign, I leverage my legal education and experience to help customers optimize their use of the world's leading cloud-based platform for preparing, signing, acting on, and managing agreements. I have over 5 years of experience in the legal and technology sectors, and I am passionate about enabling digital transformation and innovation for businesses of all sizes and industries.In my current role, I manage the renewal process and identify white space opportunities for the upmarket segment. I use my skills in renewals, legal research, legal writing, and account management to build trust, engage decision-makers, and deliver customer value. I have consistently exceeded my quota and contributed to the growth and retention of DocuSign's customer base. I am also committed to public service and social impact, and I have received an award for completing 50+ hours of pro bono legal work during law school.