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Stephen W. Email & Phone Number

Azure Cloud Services Engineer at Intesource at Optum
Location: Gilbert, Arizona, United States 8 work roles 2 schools
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Current company
Role
Azure Cloud Services Engineer at Intesource
Location
Gilbert, Arizona, United States
Company size

Who is Stephen W.? Overview

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Quick answer

Stephen W. is listed as Azure Cloud Services Engineer at Intesource at Optum, a company with 25083 employees, based in Gilbert, Arizona, United States. AeroLeads shows a matched LinkedIn profile for Stephen W..

Stephen W. previously worked as Engineer at Optum and Azure Cloud Services Engineer at Intesource. Stephen W. holds Associate Of Science (As), General Sciences from Chandler/Gilbert Community College.

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Email format at Optum

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Optum

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Profile bio

About Stephen W.

Stephen W. is a Azure Cloud Services Engineer at Intesource at Optum. He is proficient in English.

Current workplace

Stephen W.'s current company

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Optum
Optum
Azure Cloud Services Engineer at Intesource
eden prairie, minnesota, united states
Website
Employees
25083
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8 roles

Stephen W. work experience

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Engineer

Current

Setup, ongoing support, and management of critical automation PCs, servers, and PLCs that run the automated fulfillment pharmacy, as well as the third-party software hosted within Design and support a regular deployment plan for software delivered from external vendorDefining and carrying out system maintenance plans for closed-loop technology components.

Apr 2024 - Present

Azure Cloud Services Engineer

Maricopa County, Arizona, United States

Act as sole DBA, SysAdmin, and Application Support for company for stage, production, and development environmentsCreate and manage SQL Jobs for automated database tasks, such as SSRS integrations, error notifications, and auto-resolutions of known bugs that are pending development fixesManage incoming application support tickets (for application, SQL, or.

Jun 2022 - Apr 2024

Availability Analyst

Provide support for multiple applications.Recreate or review reported issues in order to identify path of resolution.Resolve issues using SQL, provide product-level workarounds, or send to development, with analysis, for code-level update.Perform product releases for supported products as they progress through Quality Assurance process.

Jan 2019 - Nov 2022

Technical Application Analyst

Adp

Phoenix, Arizona Area

Troubleshoot escalated issues with ADP's Vantage HCM software.Manage time in order to effectively work and document time for multiple tickets at any given point in time.Provide periodic status updates to outstanding issues and follow through to resolution.Utilize SQL tables and Splunk to create audit trails and timelines for resolution and Problem.

Jun 2017 - Jan 2019

Solution Design Specialist

Phoenix, Arizona Area

Worked with sales representatives, IT administrators, and directors to recommend enterprise solutions within product portfolio, offering advice to fit customer needs or constraints.Created automation tool to normalize and expedite quote preparation/presentation across business unit by reverse-engineering VBA.Created and implemented training structure and.

Jan 2014 - May 2017

Test Conductor / Data Specialist

Initiated, lead, and managed Bridge Calls during missions and testing, incorporating all site teams, on- and off-site.Utilized Linux to manage duplicate/obsolete files and server capacity.Prepared and presented mission briefings for C-level management.Had to make difficult judgment calls for mission protocol, seeking advice from site leads when.

Dec 2012 - Sep 2013

E-Customer Service Representative

Phoenix, Arizona Area

Provided professional and courteous service at all times.Assisted in finding necessary equipment for customer and upselling when possible.Actively listened to the customers concerns.Made informed decisions to take proper course of action to reach reasonable resolution.Entered any courses of action into database, ensuring accuracy and thoroughness.

Mar 2012 - Oct 2012

Uverse Tier 1 Technical Support

Troubleshooting service issues with digital TV, Phone, and InternetAssisted customers with questions regarding networking and computer hardwareEntering cases and performing diagnostics using Clarify database management softwareEmploying listening and customer service and technical knowledge to fully resolve all issuesTrained other individuals in meeting.

May 2010 - Feb 2011
Team & coworkers

Colleagues at Optum

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2 education records

Stephen W. education

FAQ

Frequently asked questions about Stephen W.

Quick answers generated from the profile data available on this page.

What company does Stephen W. work for?

Stephen W. works for Optum.

What is Stephen W.'s role at Optum?

Stephen W. is listed as Azure Cloud Services Engineer at Intesource at Optum.

Where is Stephen W. based?

Stephen W. is based in Gilbert, Arizona, United States while working with Optum.

What companies has Stephen W. worked for?

Stephen W. has worked for Optum, Intesource, Proactis, Adp, and Tech Data.

Who are Stephen W.'s colleagues at Optum?

Stephen W.'s colleagues at Optum include Carmen Martinez, Cristian Savu, Giri Prasad G, Brooklynn Zanders, Mha, and Priscila Bezerril.

How can I contact Stephen W.?

You can use AeroLeads to view verified contact signals for Stephen W. at Optum, including work email, phone, and LinkedIn data when available.

What schools did Stephen W. attend?

Stephen W. holds Associate Of Science (As), General Sciences from Chandler/Gilbert Community College.

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