Created sport specific programming for adult and youth tennis athletes, youth swim (dry land), football, volleyball, youth soccer, and baseball. Taught proper movement mechanics to maximize movement efficiency and decrease non-contact injury rates. Developed post physical therapy and functional movement programs for clients from ages 8-70 yrs old.

Created programming to fit athletes individual and sport specific needs by accurately assessing functional movement, flexibility and mobility. Lead by example by generating 55% of department sales. Helped lead the personal training department to over $130,000 in monthly personal training 7 times and surpassed department sales goals just under 90% of the of the time. Communicated and upheld company standards. Increased company profitability by leading in sales, hiring, training, and advising an effective personal training staff. Conducted weekly budget meetings to ensure that individual and department monthly goals were reached.

$8,000+ in personal sales performance multiple months, including 2 months of over $10,000 in sales. Effectively inspired clients and members to pursue and reach their fitness goals by establishing realistic goals, creating personalized workouts, creating diet recommendations for gym goers of all fitness levels.

Increased branch satisfied customer service score from 73% to 83% in 3 months. Maintained score above 80% during my tenure. Managed 25+ corporate and retail accounts including the Kansas City Chiefs and Kansas City Royals.Successfully handled high volume of inbound calls related to rental agreements, customer service and satisfaction. Performed the underwriting process 15+ times each day to reduce risk and improve branch profitability based on company terms and conditions. Generate clientele through service calls, local business visits, and attending various events.Operated satellite branch located in local body shop. Making sure body shop customers got in rental vehicles by working with insurance companies and body/repair shops to fund customer rentals. Sent and processed invoices for insurance and body/repair shops. Utilize spreadsheets to track sales, branch growth, customer service scores and net other.

Conduct individual consultations to gain information on client’s fitness historyWith the information obtained help client choose personalized goals Recommend training package that best fits clients needsCreate personalized workout program to help clients meet their goalsLead client(s) through workout session (individual & small groups)Create personalized diet recommendations upon request Develop and ran sports performance programConduct sales calls

http://www.hudl.com/athlete/1189444/stephen-franklin

Create fun and challenging workouts aiming to improve muscle strength, flexibility, and cardiovascular endurance.

Planned, organized and conducted all practices for the defensive unit, including daily on field coaching and management at all practice sessions and games. Recorded and categorized opponents film based on down and distance, play type, play result, and field positionOrganized game preparation, including film breakdown; develop game plans and scouting reports related to the defensive unit for each contest. Developed an annual defensive playbook and teaching progression. Supervise and evaluate all defensive assistant coaches. Schedule and manage film sessions and meetings for all defensive positions. Demonstrate leadership, sportsmanship, and conduct becoming of the coaching profession. Adhere to all applicable compliance regulations Monitor and support the academic progress of assigned team members. Accomplish other duties as assigned, including one department wide administrative duty