Please complete the CAPTCHA to continue
@roadscholar.org
✓
1 phone found area 978
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Stephen Brown is listed as Customer Service | De-escalation | Training | Writing Training Materials | Management | Customer Retention | Sales | Peer Coaching | Leadership | Problem Solving | at Road Scholar, a company with 492 employees, based in Clymer, Pennsylvania, United States. AeroLeads shows a work email signal at roadscholar.org, phone signal with area code 978, and a matched LinkedIn profile for Stephen Brown.
Stephen Brown previously worked as Senior Coordinator, Assistance Line at Road Scholar and Contact Center Advisor at Road Scholar. Stephen Brown holds Ba, Biblical And Theological Studies from Gordon College.
This section adds company-level context without repeating Stephen Brown's masked contact details.
AeroLeads found 1 current-domain work email signal for Stephen Brown. Compare company email patterns before reaching out.
A skilled Customer Service Representative with extensive experience in the call center and retail industries. Exceptional at creating a bridge between the customer and the company. Adept in leading a team through clear direction and delegation of tasks.--------------Select Skills:Customer ServiceDe-escalationTrainingWriting Training MaterialsManagementCreativity Customer RetentionSalesPeer CoachingTeamworkStrong Written Communication-------------Technology:SalesforceGoogle SuiteMicrosoft OfficeMacOSWindows SkypeZoom
Listed skills include Resume Writing, Data Analysis, Nonprofits, Sales, and 8 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Lowell, Massachusetts, United States
Aid supervisory team by training inbound agents on policy and procedure and offering in-call supervisory assistance, leading to a marked decrease in supervisors’ workload, and an improvement in agents’ monitoring scores.
Lowell, Massachusetts, United States
Aid program participants in enrolling in educational travel programs occurring throughout the country and around the world. Frequently meet customer service goals to create satisfied customers, while using effective sales techniques to generate greater revenue.
Indiana, Pennsylvania, United States
Delivering food and groceries to local residents in the area
Lowell, MA
Aided supervisory team by training inbound agents on policy and procedure and offering in-call supervisory assistance, leading to a marked decrease in supervisors’ workload, and an improvement in agents’ monitoring scores.
Lowell, MA
Excelled as the point-of-contact with customers regarding post-purchase complaints and comments, reporting their feedback to program managers, resulting in higher NPS scores and customer retention.
Surpassed goals for targeted calling to close sales and retain customers, increasing customer loyalty and purchases.
Aided program participants in enrolling in educational travel programs occurring throughout the country and around the world. Frequently met customer service goals to create satisfied customers, while using effective sales techniques to generate greater revenue.
Pelham, NH
Wetford, MA
Accommodated customers while directing sales representatives and maintaining store appearance. Frequently exceeded sales goals through suggestive selling and marketing.
Billerica, MA
Westford, MA
Provided for customers’ service needs while resolving any issues, delegating tasks in the daily schedule to crew members, helping our restaurant outmatch the revenue of competitors in our area.
Other employees you can reach at roadscholar.org. View company contacts for 492 employees →
Luann Ramos
Colleague at Road Scholar
Salem, New Hampshire, United States, United States
View →
MB
Mary Bartlett Petrini
Colleague at Road Scholar
Massachusetts, United States, United States
View →
CQ
Chanelle Quealy
Colleague at Road Scholar
Warwick, England, United Kingdom, United Kingdom
View →
LS
Lisa Shay
Colleague at Road Scholar
Greater Boston, United States
View →
DT
Derek Tucker
Colleague at Road Scholar
Nigeria, Nigeria
View →
DB
Devon Beam
Colleague at Road Scholar
Flagstaff, Arizona, United States, United States
View →
AS
Adam Smith
Colleague at Road Scholar
St Albans, England, United Kingdom, United Kingdom
View →
WM
Waleed Meligi
Colleague at Road Scholar
Egypt, Egypt
View →
MJ
Megan J.
Colleague at Road Scholar
Chicago, Illinois, United States, United States
View →
ML
Megan Larson
Colleague at Road Scholar
Truckee, California, United States, United States
View →
Quick answers generated from the profile data available on this page.
Stephen Brown works for Road Scholar.
Stephen Brown is listed as Customer Service | De-escalation | Training | Writing Training Materials | Management | Customer Retention | Sales | Peer Coaching | Leadership | Problem Solving | at Road Scholar.
AeroLeads has found 1 work email signal at @roadscholar.org for Stephen Brown at Road Scholar.
AeroLeads has found 1 phone signal(s) with area code 978 for Stephen Brown at Road Scholar.
Stephen Brown is based in Clymer, Pennsylvania, United States while working with Road Scholar.
Stephen Brown has worked for Road Scholar, Doordash, Lyft, Myriad Games, and Domino'S.
Stephen Brown's colleagues at Road Scholar include Luann Ramos, Mary Bartlett Petrini, Chanelle Quealy, Lisa Shay, and Derek Tucker.
You can use AeroLeads to view verified contact signals for Stephen Brown at Road Scholar, including work email, phone, and LinkedIn data when available.
Stephen Brown holds Ba, Biblical And Theological Studies from Gordon College.
Stephen Brown is listed with skills including Resume Writing, Data Analysis, Nonprofits, Sales, Event Planning, Training, Leadership, and Fundraising.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Stephen Brown you were looking for.
View similar profiles
