Stephen Baker Email & Phone Number

Reigate

Brighton

Hove

• Created a SAS processing framework to automate the running of code and report production. • Developed and embedded a standardised working method for SAS across several departments.• Delivered training and documentation on the Group’s systems, infrastructure and data sources.• Key responsibilities for harmonising reporting, quality checking and consolidating data sources during the Lloyds TSB/HBOS merger process.• Created new bank infrastructure, data and reporting catalogues for the TSB divestment and trained staff in their use, maintenance and production.• Core developer on workstreams within the team for large scale data migration projects. Such as; FICO Debt Manager version 6.2 to version 9.• Designed, built and supported SharePoint sites to manage work more effectively within the department – such as query processing and standardised reporting catalogues.

Hove

• Responsible for data integrity and due diligence analysis for numerous debt sale initiatives.• Designed and revised procedure handbook for customers in financial difficulties.• Liaised with multiple external agencies to ensure data accuracy and integrity.

Brighton

• Designed and revised departmental procedures.• Responsible for implementing new processes and strategies. • Developed new procedural handbook.• Development of new bespoke letter package.