Stephen Betts Email & Phone Number

Tallahassee, Fl, Us

Tallahassee, Florida Area

• Designed, architected, and developed the Bill Tracking of Florida hybrid mobile app which allows users to track legislative activity at the state level in near real time; system supports customized alerts, push notifications, daily keyword reports, live video streaming, and calendar integration• Led the effort to modernize and enhance the high-volume enterprise systems used to create, manage, and distribute news stories, media, and related content to subscribers• Independently authored a custom content management system (CMS) using ColdFusion, JavaScript, and SQL Server to reduce complexity and streamline administrator workflows• Scripted automated RESTful API data management and ETL (Extract, Transform and Load) components; successfully retrieved and processed data from over 3.5 million http requests over 90 days without error • Replaced distributed hosting infrastructure with AWS cloud services to improve reliability and redundancy• Leveraged customer feedback to enhance products for competitive advantage and attract customers deeply rooted in competing products• Advised executive management on critical system and infrastructure upgrades, resource planning, and security• Supervised department staff, interns, and contractors in various system expansion and support initiatives• Proposed product enhancements and leveraged strategic partnership opportunity to expand subscriber base and generate additional revenue streams

Tallahassee, Florida Area

• Led the design implementation effort for a massive redesign of the Florida Department of Health website along with the 67 county health department websites across the state• Produced hundreds of responsive page templates with careful consideration for adherence to ADA accessibility standards and established style guidelines• Served as a liaison between the design and development teams to coordinate asset creation and implementation

Tallahassee, Florida Area

• Scripted ColdFusion component libraries to reduce code complexity and bolster efficiency• Resolved website performance issues using JavaScript and Ajax to load content dynamically, optimizing database indexes, and caching query data when appropriate; solution dramatically reduced http and database overhead which improved load time on subsequent requests by more than 90%• Architected the functional prototype selected by the Florida Department of Transportation for the production of an interactive online training portal

Albany, Georgia Area

• Founded and operated the premier web and IT management consulting agency in the region• Designed, developed, and hosted dozens of dynamic, data-driven web applications using ColdFusion, SQL Server, JavaScript, and other web technologies• Managed numerous projects for a large and diverse customer base across a broad range of industries including healthcare, financial services, education, insurance, transportation, and retail• Planned, installed, documented, and serviced LAN/WAN computer networks, file servers, telephone systems, and supporting hardware and software; trained client staff on administration and management tasks• Achieved immediate and lasting success by repeatedly exceeding customer expectations and nurturing client relationships

Albany, Georgia Area

Developed and managed interactive multimodal data collection services for high profile and Fortune 500 clientele. Embraced early mobile technologies to expand product line-up and secure additional sources of revenue. Produced custom dashboard applications providing client management with actionable analysis and trend reporting across all captured data points. Served as a one-man IT team handling all development, database, and IT infrastructure needs.• Devised an innovative system to collect customer feedback and survey data using technology to overcome traditional industry challenges and gain a competitive advantage; early demos landed projects with several Fortune 500 clients spurring rapid growth, additional investment, and valuable industry exposure• Loaded hundreds of handheld devices with custom survey questionnaires and deployed them across the country; compiled real-time reports from the synchronized data; provided clients with actionable insight needed to resolve customer issues at the point of service• Produced detailed user guides and system documentation

Albany, Georgia Area

IT consulting and network engineering.

Kennesaw, Ga

Hired as an assistant draftsman leveraging skills with AutoCAD and data modeling. Produced technical drawings for wastewater treatment facilities and technical drawings for environmental site assessment reports. Expanded IT knowledge and assumed the much needed systems administrator role eliminating reliance on outside consulting and drastically reducing IT management costs.