Stephen Brown Email & Phone Number

Texas, United States

Remote

Key Achievements:Delivered multiple-year strategy for T-Mobile National Retail program enabling 117% ROI for portfolio Partnered with senior leaders to build program delivery roadmap with 18-month runway Effectively drove E2E Analytical Program Execution which includes functional planning, technical solutions, Lean Agile development, Data visualization.

Dallas, TX

• Headhunted to pivot and refocus an unsuccessful product launch, bringing the product launch back onto schedule and within budget. Continued to provide strategic direction to the launch of additional products.
• Drove an increase in revenue potential by 85% ($70MM to $130MM) and a 15% collective growth inmarketshare of existing products, driving demand throughput increases by 120%.
• Championed a culture focused on Agile product development and the continuous delivery ofbusiness demand and improvement of SDLC processes.
• Led the development and delivery of three new products to market in compliance with launchschedules and budgets.
• Optimized revenue potential and reduced time to market for feature delivery and overall coststhrough consolidation of offerings.
• Facilitated the establishment of a request for purchase process, supporting executive leadership byleading two of the top five largest clients in the nation through the process, including presentations,meetings, and.

Dallas/Fort Worth Area

• Led the design, SDLC process, strategy, and vision for the most profitable and highest revenue product. Cultivated relationships with customers, engaging in conversations to gain a comprehensive understanding of.
• Ownership and managerial oversight of simultaneous projects, defining and tracking KPIs to ensure deliveryon time and within budget, reporting progress and results to stakeholders.
• Managed a backlog of work items, translating and simplifying requirements for team members to expediteworkflows and clear backlogs.
• Drove an increase in customer satisfaction with products by 3%, overall revenue by 25% (to $60M+), andrevenues attributed to teams’ new features by 3%.
• Delivered 100% of projects, achieving 72% timeline compliance, and 91% budget compliance.
• Improved NPS scores of core products by as high as 10% during tenure.

Dallas/Fort Worth Area

Collaborated with cross-functional teams to drive solutions for clients. Acting as project manager, led and organized project teams to ensure effective project delivery within timelines and budgets. Interfaced with clients to gather requirements, documenting both requirements and solutions. Tactfully negotiated contract terms and pricing with clients to.

Dallas/Fort Worth Area

• Conducted financial analysis of assets including syndicated bank loans, bonds, equities, and ABS. Customized financial reporting, presenting tailored solutions to clients.Key Achievements:
• Reduced discrepancies in portfolio cash reconciliations by 85%.
• Selected for a special projects team responsible for conceptualizing and implementing initiatives to improveinternal business.
• Recognized with quarterly performance award twice.

Day-to-day supervision of the implementation of seven clients per week, exceeding average client base by three clients. Selected to manage high volume and priority clients, as well as to collaborate with product teams to improve the deliverability of services. Consulted with clients regarding HUD regulations for affordable properties’ leasing and rents.