Stephen Chester Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

No Fixed Address Inc. is a full-service design and advertising agency. I led the UX design team working with clients such as: Questrade, Ophelia Health, Aviva, Sanofi Genzyme and Hivestack.Provided leadership and support for UX and digital teamsScoped UX discovery and definition activities for new projectsLed major projects involving user research, workshop facilitation and digital strategy definitionCollaborated on new business pitchesChampioned a user-centric design process throughout the agency and facilitated cross-functional collaboration

Toronto

UX designer with a focus on information architecture for a range of clients including Questrade, Tridel, EMD Serono, Sanofi Genzyme, Sondermind, Aviva, Hivestack and Dairy Farmers of Ontario. Conducted research to understand and articulate user behaviours, needs, motivations and goalsPlanned and led client workshopsCollaborated with creative and development teams to create solutions that support brand objectives and achieve business goalsGenerated and distilled insights through heuristic evaluations, competitive audits, user interviews, usability tests, sitemaps and taxonomies

Toronto, Canada Area

Design lead on a variety of complex Volkswagen projects that involved extensive user research, rapid prototyping, iterative problem solving, and end-to-end design in a lean environmentExecuted a variety of original research projects including usability testing, diary studies, contextual inquiry, user interviews and data analytics

Toronto

High-fidelity digital design for a range of clients including Samsung, Volkswagen, Tourism Nova Scotia, Royal Canin, Moneris and General MillsCreated UX deliverables, including wireframes, personas, experience maps, user flows, sitemaps, heuristic reviews, accessibility audits, and interactive prototypesConducted UX research, and defined digital strategy for Samsung, Volkswagen, Nestlé, McDonald’s and GO TransitScripted, moderated and synthesized results of usability tests Presented research findings, UX strategy and design solutions to clientsCollaborated closely with development team to ensure optimum project outcome

Toronto

Designed weekly magazine, digital properties and custom publications

User Experience Design Certification

Ba, International History And Politics