Stephen Clarke Email & Phone Number

Calgary, Alberta, Canada

• I maintain customer relationships, meet sales targets, and ensure efficient sales operations within my territory.
• Responsible for business-to-business consultative selling and account management for a $5,000,000 territory across Southern Alberta and parts of British Columbia.
• Analyze individual customers business and the territory as a whole to develop sales strategies that maintain quarterly and monthly targets and meet annual growth target
• Manage the territory promotional funds budget to create sales promotions to achieve sell through
• Devise sales strategies, analyze data, address customer concerns, and identify sales opportunities
• Manage annual sales cycle made up of several quarterly promotions and by-annual sales events.

Calgary, Alberta, Canada

• I am the main point of contact for Stanley Black & Decker across Southern Alberta, providing customer service, product knowledge, and sales expertise to our industrial end users.
• Responsible for new business development within my region, leading the country in sales conversations with annual sales totaling $250,000
• Through job site visits and office meetings, I engage with new and existing end users to understand their business, determine operational needs, provide effective product solutions and work with distribution partners.
• Present promotions and negotiate sales incentives with my clients, ensuring the highest levels of customer satisfaction
• Coordinate and manage the purchasing of top industrial customers and support our distribution network as it pertains to large end user needs.
• Provide product expertise to end users utilizing an in-depth knowledge of Stanley Black & Decker’s entire product line

Calgary, Canada Area

• Represented Stanly Black & Decker in 27 major retail locations across Southern Alberta
• Provided front-line service and support, and oversaw the planning and execution of a variety of marketing and engagement plans
• Provided stores feedback regarding on hand quantities, upcoming sales promotions and encouraged proactive product ordering
• Supported stores in my territory with regular visits, in store training, and excellent customer service
• Utilized strong interpersonal and execution skills to implement various sales and marketing programs
• Trained store associates on technical product knowledge and proper operation of power equipment

Calgary, Canada Area

• Represented 17 different brands across 5 major retailers and performed a variety of merchandizing services.
• Worked independently to achieve weekly and monthly call cycle
• Develop strong relationships with store leadership, sales associates and merchandizing team
• Execute scheduled bay resets on time and according to planogram and facilitating product buy back
• Install new display boards for product launches and to replace damaged components
• Attend product information sessions with manufacturers and perform in store demonstrations and product information sessions for employees and customers

Calgary, Canada Area

• Represented Scotts at multiple locations to achieve sales targets and execute the desired marketing plan.
• Trained and advised store representatives in regards to the effective merchandizing and promotion of products as well as the features, benefits and steps needed for proper application of product
• Provided customer service and counseling as a product expert
• Reviewed sales data, identifying underperforming products and implementing corrective action
• Built relationships with store manager department managers store associates and merchandizing team
• Created and maintained visually appealing displays merchandized with complimentary products

Calgary, Alberta

• Managed the insurance needs and provided client-focused services to a portfolio of business clients.
• Responsible for marketing, relationship management, customer service and sales
• Generated leads, called prospects and scheduled appointments with qualified potential clients
• Delivered influential presentations that persuaded business owners to adopt our insurance plan
• Clearly communicated and educated business owners on a variety of complex insurance topics
• Consulted with owners, identified problem areas implemented proactive risk mitigation for clients

Saudi Arabia

• Provided administrative support and human resource management to McGill University’s English language education program and prepared Students for employment in the oil and gas.
• Provided direct supervision and leadership to a team of 15 instructors
• Oversaw the successful delivery of educational services to over 1600 students
• Instructed classes of 30 adult students on English language acquisition and job skills training
• Coordinated, planned and scheduled weekly assessment for 400 students across fifteen sections
• Proctored examinations, delivered clear instruction to students on how to complete the examination

• During my three recurring summer internships I managed the collection, organization and entry of data for the annual assessment of commercial and residential property values. Provided customer service and support in.
• Accurately processed large amounts of information in a fast paced project environment
• Responded to public inquiries and documented feedback in the customer service request system
• Provide information and guidance to helped customers in accurately completing forms
• Analyze various forms of income and financial information

Calgary, Alberta

• Processed and arranged full and complete patient health records, data and material
• Used organizational skills and attention to detail while handling sensitive and privileged information in a discreet and professional manner

Bachelor Of Arts (Ba), Economics

International Business

Activities and Societies: English Debating ClubSemester-long university coursework in business, language, and culture.