Stephen Eubank Email & Phone Number

- 10+ years experience with PC and MAC applications and functions (Internet Explorer, Chrome, Safari, Apple Office applications, Microsoft Office applications including Office365, etc) - 7+ years experience working with DHS ICE contracts including Network Operations Center, Infrastructure Defense Group, Incident Coordination, and Service Desk - 7+ years experience with Office and Business Management, Training, and Development - 7+ years experience with Customer Service and Client Retention - Experience with PowerShell, SolarWinds, SharePoint, and InfoBlox - Experience with CMS such as Remedy and ServiceNow, including reporting, ticket building, and data entry - Experience with Active Directory, ITIL concepts, and VISIO - Strong verbal, written, and diagrammatic communication skills - Highly organized and detail-oriented with impeccable time management skills - Strong self-motivation and drive to excel while following established structure - Exceptional problem solving, research, and analytical skills

Listed skills include Customer Service, Microsoft Office, Leadership, Team Building, and 13 others.

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  Estrella Mountain Community College

  Computer And Information Systems Security/Information Assurance