Stephen Ferrick Email & Phone Number

Boston, Ma, Us

Waltham, Massachusetts, United States

Facilities Manager & Workplace Experience Professional working to deliver an environment that supports employee satisfaction, productivity, and growth by engaging with individuals and groups to better understand their expectations, preferences, and challenges.• Oversees facility operations and Workplace Experience for multiple office locations in NA including a 135,000 square foot worldwide headquarters & and an Executive Briefing Center• Manages a staff of 4 Workplace Experience professionals, as well as 2 Mailroom staff and numerous Services Contractors.• Establishes standards and processes to provide a comfortable, productive, and cost-effective work environment• Oversight of mechanical operations within office space and works closely with building engineering staff to ensure environmental operations are correct and comfortable• Operates as owners’ rep for all NA construction projects including upgrades to Data Center infrastructure, general space reconfigurations and facility build-outs• Collaborates on site selection, lease negotiations and design for new office buildouts in NA• Participation in 11 construction projects (oversight of 8) over 7 years including a 135k sqft operational HQ and a 10k sqft Best in class Executive Briefing Center• Oversee planning and design strategies related to space allocation, floor layouts, reconfigurations and building expansions within existing property portfolio• Developed and Implemented a hospitality focused reception program designed to provide answers, solutions and support efficiently and a conference center style approach for managing a suite of various sized, multi-use meeting room spaces to best support our organization’s meeting/training needs • Oversee design and buildout of specialized space including data and network environments, video studios, and security operation centers within the corporate environment • Work closely with Brand Group to design and deliver employee facing branding elements

Cambridge, Ma

Manages facilities operations & workplace experience and assists with Corporate Real Estate functions including location search, office design and buildout-Responsible for strategic planning, budget development and management, overall owner and project leader.-Maintains facilities to the standard in which they were built. Through efficient and cost effective budget development and management.-Manages and directs all Corporate Services employees in the Cambridge, MA facility.-Oversees facilities “Help Desk” ticketing process.-Responsible for development and maintenance of facilities metrics to gauge progress and identify areas for improvement.-Oversees all coordination and reporting forspace allocation. -Leads all Workplace functions.-Creation & oversight of all life safety plans, documents and training.

Chelmsford, Ma

Manages the facilities operations of Kronos corporate facilities in Chelmsford, MA as well as other facilities in the America's region

Haverhill, Ma

Member of leadership team responsible for developing company goals, guiding vision and executing plan. Oversee facility operations for a 30,000 square foot industrial building including warehouse, workshop and executive office.• Manage all phases of capital projects including performing cost analysis, leading feasibility studies and developing project scope and budget; track record of value engineering and maximizing return on investment without compromising project integrity • Implement best practices to improve overall construction discipline and better understand/track cost trends• Actively streamline processes to enhance productivity, drive operational efficiencies and improve company profitability• Recruit, train and manage high caliber teams including technicians, engineers and warehouse personnel; set staff priorities, perform annual evaluations, and create a culture of professional development and accountability• Evaluate and manage energy and utility usage; develop preventive maintenance programs, introduce new technologies and project manage system upgrades to drive energy efficiency including HVAC• Oversee cost management of shipping and delivery services through vendor bidding protocols on price and quality • Responsible for space planning; continually optimize building to accommodate expanding operations • Developed and implemented a comprehensive shipping strategy which decreased damaged claims by 20%• Perform inventory management including overseeing the receipt of, cataloging and assessment of the value of inventory• Manage order fulfillment and logistics including order picking, testing, repair, packaging and shipping

Master'S Degree, Facilities Planning And Management

Bachelor Of Arts (B.A.), Psychology