Senior Software Engineer
Current• Working as a contributor to architecture, design and implementation of knowledge graph to contextualise complex data for building human-centered systems.• Building knowledge graph that applies semantics to give a deeper, dynamic context to natural language queries. • Scaling performance of Major incident management to identify areas of improvement for the incident management process for a product.• Contributed to ITSM Core products. Working on Major Incident Management… Show more • Working as a contributor to architecture, design and implementation of knowledge graph to contextualise complex data for building human-centered systems.• Building knowledge graph that applies semantics to give a deeper, dynamic context to natural language queries. • Scaling performance of Major incident management to identify areas of improvement for the incident management process for a product.• Contributed to ITSM Core products. Working on Major Incident Management Module.• Scaling DevOps Config products to help enterprise customers keep their product deployments intact.• Worked on design and implementation of a broad range of cloud products establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. (Config Data Management). Show less