Stephen Graves

Stephen Graves Email and Phone Number

Sr. Principal Team Leader for Data Programs, Enterprise Data and Analytics @ Chick-fil-A Corporate Support Center
Atlanta, GA, US
Stephen Graves's Location
Atlanta, Georgia, United States, United States
Stephen Graves's Contact Details

Stephen Graves personal email

n/a
About Stephen Graves

With more than 25 years of experience in data and analytics, I am a Sr. Principal Team Leader for Data Programs at Chick-fil-A, where I lead the enterprise data and analytics strategy, governance, and execution. I have multiple certifications in cloud strategy, data science, and solution architecture, and I use my skills in Unix and SOA to design and implement scalable and robust data solutions. My core competencies include program management, stakeholder engagement, data governance, and business intelligence. I am passionate about delivering data-driven insights and value to Chick-fil-A and its customers, and I enjoy working with a diverse and collaborative team of data professionals. My mission is to empower Chick-fil-A with data and analytics capabilities that support its vision of being the best quick-service restaurant in the world.

Stephen Graves's Current Company Details
Chick-fil-A Corporate Support Center

Chick-Fil-A Corporate Support Center

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Sr. Principal Team Leader for Data Programs, Enterprise Data and Analytics
Atlanta, GA, US
Website:
chick-fil-a.com
Employees:
30468
Stephen Graves Work Experience Details
  • Chick-Fil-A Corporate Support Center
    Sr. Principal Team Leader For Data Programs, Enterprise Data And Analytics
    Chick-Fil-A Corporate Support Center
    Atlanta, Ga, Us
  • Chick-Fil-A Corporate Support Center
    Sr. Principal Team Leader For Data Programs, Enterprise Data & Analytics
    Chick-Fil-A Corporate Support Center Jan 2023 - Present
    Corporate Support Center
  • Chick-Fil-A Corporate Support Center
    Analytics Principle Program Lead
    Chick-Fil-A Corporate Support Center Jan 2021 - Jan 2023
  • Chick-Fil-A Corporate
    Senior Analytics Analyst
    Chick-Fil-A Corporate Apr 2018 - Jan 2021
    Greater Atlanta Area
  • Ibm
    Analytics Client Services Manager
    Ibm Jan 2016 - Mar 2018
    Greater Atlanta Area
    • Partners with customers to realize business and operational value from its Enterprise Data leveraging Analytics solutions, helping customers with the following: o Selecting what Analytics components makes best sense for their specific needs or use cases o Defining what appropriate project structure is required to achieve desired results o Establishing Unified Governance strategy and roadmap to ensure selected Analytics solutions provide quality outcomes o Establishing sound implementation options based on business goals, current skills and available budget• Works with the customers to determine the appropriate engagement model (on-site, remote or combination, cloud, on-prem, or hybrid) to ensure the project is performed securely, expeditiously, and remains cost effective.• Teams with IBM principles and customers to scope solution deployment projects that drive rapid positive results based on collected requirements supporting the following technology disciplines: - Integration and Governance (e.g., MDM, Information Server, QualityStage, IIDR [CDC], Optim) - BigData, Warehousing, and Open Source (e.g., BigInsights [Hadoop], Spark, Streams, Industry Models, Netezza, PDOA, dashDB, Data Science Experience) - Core Database (DB2 LUW and z/OS, Informix, Cloudant)• Works with customer procurement and sourcing teams to establish engagement contracts that accurately support the agreed work or scope to be performed, ensuring both the customer and IBM are adequately protected and prepared to perform the most appropriate Analytics project for the established customer needs.• Collaborates with IBM product management, services marketing, and cloud COE teams to define services solutions that promote and assist our customers in realizing value from the implementation of our Analytics solutions.
  • Ibm
    Client Services Manager (Southeast)
    Ibm Jan 2012 - Dec 2015
    Greater Atlanta Area
    Responsible for managing services supporting IBM’s Big Data and Information Management (IM) products • Works with practice teams to structure solutions and offerings related to IBM’s Big Data and IM products, including Big Insights (IBM’s Hadoop platform), Netezza, Guardium, Optim, DB2, etc.• Orchestrates services sales related to IBM’s Big Data and IM products. Responsible for recommending appropriate solutions and staffing to support such projects• Manages delivery of Big Data and IM services projects and responsible for customer satisfaction.• Manages P&L and all forecasting related to responsible business segment• Manages contracts and fulfillment of contracts for all responsible projects
  • Ibm
    Services Sales Specialist
    Ibm Jan 2010 - Dec 2011
    Greater Atlanta Area
    Customer facing sales position responsible for the following:• Developed sales plays related to IBM’s products supporting information management • Worked with IBM product teams to provide services solutions that promote and assist the customer in realizing value from the implementation of supported products• Structured and sold services deals supporting responsible products• Worked with delivery and staffing teams to schedule and coordinate services execution
  • Ibm
    Solution Architect (Competitive Migrations To Db2)
    Ibm Jan 2005 - Dec 2009
    Greater Atlanta Area
    Customer facing architect building migration solutions from competitive databases to IBM database technologies• Participated in the establishment of best practices for competitive database migrations for scoping and delivery of projects.• Established compelling front-end business cases to justify customer move from competitive databases to IBM databases across all platforms • Crafted migration implementation plans to fit individual customer business requirements to allow for the delivery of successful migrations• Structured fixed and T&M solutions for clients that fit their TCO / ROI models using blended models of partner and IBM resources, including US and offshore resources
  • Mantech Systems Solutions Corporation
    Pre-Sales And Project Migration Consultant
    Mantech Systems Solutions Corporation Nov 1999 - Dec 2004
    Washington D.C. Metro Area
    Pre-sales Consultant • Facilitated, managed and executed Assessment Study Process for the migration of multiple database sources to DB2 that provided a combination of technical and business findings to support the execution of a migration project for potential customers.• Managed marketing initiatives that support sales opportunities for the migration business• Participated in sales and sales support role with organization sponsors, communicating conversion value and ROI.Project Migration Consultant • Performed initial scope definition, requirements analysis, and project strategy phases for Teradata to DB2 migrations.• Project managed the execution of the Teradata to DB2 conversion including responsibility for managing, reporting, and troubleshooting any project conversion issues.• Developed a tool to migrate Teradata functionality to DB2 • Primary ‘go to’ consultant for Teradata to DB2 migrations
  • Ernst And Young, Llp
    Shared Business Services Consultant
    Ernst And Young, Llp Oct 1998 - Oct 1999
    Phoenix, Arizona Area
    • Project managed the go-live activities to implement a shared business services (SBS) organization in the healthcare industry• Identified and coordinated the events for go-live for a hospital’s ancillary systems including Mid-tier and Mainframe down-stream applications.• Participated in the conversion of the registration and charge activity data at the point of go-live to the new SBS system.• Developed charter and integrated work-plan to transition a new group of hospitals to the shared business solution that fit the customer’s business requirements and schedule.• Acted in the role as key liaison between hospitals’ Information departments and SBS for data gathering, solution review (gap analysis), and transition planning.
  • Mastercard International
    Vice President Of Global Information Services
    Mastercard International Oct 1994 - Oct 1998
    Purchase, New York
    • Established business strategic direction for MasterCard’s member information products and data warehouse – selected as a best practices customer warehouse project by APQC.• Communicated strategic direction to membership global executives via individual member bank one on one executive meetings and through Regional Conference presentations.• Implemented online intranet product that established secure, reliable connectivity for information products between MasterCard and its member banks • Established streamlined processes to ensure quality and responsiveness in the offering of information products and services to member banks.• Managed $6 million budget to support the management of product development initiatives and consulting services that contributed approximately 5 million in revenue to company in 1998.• Managed staff responsible for project managing all phases of new product market introductions from initial product analysis and business case development to product positioning and pricing

Stephen Graves Skills

Unix Solution Architecture Soa Enterprise Software Data Warehousing Cloud Computing Enterprise Architecture Business Intelligence Integration Software Development Crm Oracle Software Project Management

Stephen Graves Education Details

Frequently Asked Questions about Stephen Graves

What company does Stephen Graves work for?

Stephen Graves works for Chick-Fil-A Corporate Support Center

What is Stephen Graves's role at the current company?

Stephen Graves's current role is Sr. Principal Team Leader for Data Programs, Enterprise Data and Analytics.

What is Stephen Graves's email address?

Stephen Graves's email address is st****@****ibm.com

What schools did Stephen Graves attend?

Stephen Graves attended Averett College, Florida Southern College.

What are some of Stephen Graves's interests?

Stephen Graves has interest in Children, Politics, Education, Science And Technology, Human Rights, Animal Welfare, Arts And Culture, Health.

What skills is Stephen Graves known for?

Stephen Graves has skills like Unix, Solution Architecture, Soa, Enterprise Software, Data Warehousing, Cloud Computing, Enterprise Architecture, Business Intelligence, Integration, Software Development, Crm, Oracle.

Who are Stephen Graves's colleagues?

Stephen Graves's colleagues are Blake Sundberg, Chick-Fil-A Douglasville, Margie Pratt, Giancarlo Collazos, Gabreun Hunter, Susan Ann Roper, Jtina Jenkins.

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