Manages enterprise information system and rapid dissemination of mission critical/time sensitive cyber data on Air Force cyber network. Led 6-person team; manages administration and personnel functions for 793 military/civilian maintainers assigned. Directs administrative support actions for unit in and out-processing, SharePoint, and information assurance officer programs. Reviewed 230 evaluations; streamlined process, admin errors down for 4 units--increased on-time compliance by 64%.Manages personnel data, advises on human resource program improvements; facilitates msn, supporting 5 flying hour program> 8k flights. Audited 24 duty rosters; processed 686 duty update transactions for 4 units, 7 career fields--ensured personnel system data integrity. Reconciled covid data; validated medical status for 864 members--fueled squadron’s readiness.Niger, Africa (Deployment)Manages daily/monthly reports; monitors/delivers human resource system updates for base and tenant units.Briefs weekly reports and provides situation report to IT (information technology) deployed command section and advises on discrepancies and total strength efforts. Diligently tracked deployed IT forces; accounted for 650 total strength efforts daily. Assisted deployed reception line for over 1,000 personnel; briefed inbound members on required documents--cut processing time by 50%. Tackled weekly situation reports; corresponded with Army & Navy Leadership--enabled accountability for 5 units/3 locations/650 personnel. Oversees group’s professional awards, enlisted performance reports/decorations, and monitors group's disciplinary actions. Reviewed group processes; tracked system updates/over 200 staff cases--assured 100% accuracy for 686 personnel records. Maintained equipment program/49 items; $38,000 in assets identified/processed $22,000 equipment turn-in--processed $300,000 in new equipment.

Provides guidance to commanders, first sergeants, chiefs, and senior leadership on key squadron personnel programs. Supported 4 exercises by leading the Group Control Center; coordinated recalls and gained 100% accountability for 3 squadrons – ensured zero tracking errors. Revamped Squadron sponsorship program: identified issues/mended gaps- facilitated positive reception of 146 future in-bound personnel.

Tracked and updated 800+ transactions; corrected critical errors--pay and personnel data validated in personnel system. Exemplary customer service: led pre/post deployment briefs to 1,000 customers--connected members with crucial program information. Provides personnel support to 12,000 military/civilian; squadron liaison between Air Force Personnel Center/unit commanders and first sergeants. Managed 945 member’s evaluations; advised base populace on change requirements--ensured Air force wide initiative promptly relayed. Corrected 3,000 temporary duty codes/overseas credits awards; instrumental to squadron '14 Air Force Material Command General Lemay Award. Organization liaison between Air Force Personnel Center (AFPC), unit reps and first sergeants; provides personnel support to 12,000 personnel. Supervised case concerns: resolved 1,129 personnel actions with AFPC and DOD Pay System--averted negative financial impact. Oversaw 3,500 erroneous and missing temporary duty code corrections; source documents verified--overseas credit awarded to members. Identifies/analyzes/resolves shortfalls/weaknesses in 36 programs assigned to commander's staff: reports to squadron/group leadership. Commander’s liaison for 2 officers/345 enlisted members/first sergeants; manages tracking, scheduling, training, appointments, and leave. Trusted agent; led squadron commander’s drug demand reduction program; achieved 100% contact with squadron members--upheld AIR FORCE zero tolerance policy. Maintained 347 personnel identification folders/26 unfavorable individual’s folders; managed current files for active duty members--sustained 100% vital security of personal information/zero breaches.

Administers assignment/separation/retirement programs and verifies eligibility for over 7,000 base personnel. Coordinates actions with career field functionals and housing goods for exceptional family member and humanitarian program. Generated 358 orders/amendments; validated eligibility/facilitated disbursement $4.6M travel entitlements. Provides guidance to 5,700 members, supervisors and commanders on in-processing and meal card procedures. Tracked 800 personnel, updated sponsor/ duty information--database integrity and sponsorship secured.Ali Al Salem,Kuwait (Deployment)Manifested 100k+ U.S armed forces/department of defense personnel on 250 rest and recovery flights; maintained 98% on-time departure rate. Professionally conducted 75 rest & recovery briefs to new personnel--ensured organization rest and recovery policies accurately disseminated.