With over 10 years of experience in the wholesale contract team, I have honed a diverse skill set that encompasses designing incentives to support companies navigating today's challenging financial conditions. My expertise extends to product development, marketing strategies, and operational efficiency, making me a well-rounded professional in the commercial arena.My background includes an in-depth understanding of regulatory requirements and the meticulous controls that govern Royal Mail's operations. I possess extensive operational knowledge of our products and the broader Royal Mail supply chain, allowing me to provide comprehensive solutions to our clients.One of my strengths lies in collaborating with business customers, engaging in constructive dialogues to grasp their unique needs, and devising solutions that benefit both our clients and Royal Mail. Additionally, my experience in managing incentives has provided me with valuable insights into the broader customer supply chain dynamics.