I am an experienced Application Manager, responsible for multiple BI and Marketing applications with proven results in stakeholder management, continuous improvement, platform stability and currency. Additional responsibilities included cross-functional initiatives such as: • RFPs for procurement of software, hardware and vendor services • Co-ordination of several application teams for urgent infrastructure works (e.g. hardware, firmware and electrical upgrades).• IT Service Management process improvement initiatives. In addition, I am an experienced Business Analyst and Test Manager for application development, IT and BI projects. I ensure that solutions achieve business objectives, are fit-for-purpose and risk is minimised through rigorous testing. I have led teams of 15 or more in complex, changing environments across multiple locations and time zones. My leadership style is characterised by: • Effective utilisation of resources in challenging environments via effective stakeholder engagement and task prioritisation. • Coaching and motivating individuals for professional success• Distributing leadership, providing autonomy and facilitating succession planning• Encouraging full participation, robust discussion, ownership of decisions and individual accountability.