Stephen Rhoades Email & Phone Number

United States

Warrington, Pennsylvania, United States

• As General Manager at Edge Fitness Clubs, I oversee all aspects of club operations, from sales and member services to team management and financial performance. I lead a team of department heads and staff, driving.
• Sales & Revenue Growth: Develop and execute sales strategies to increase membership and personal training sales. Coach the sales team, set targets, and monitor progress to ensure success.
• Financial Management: Manage the club’s budget, financial reporting, and payroll. Analyze financial data to optimize expenses and maximize profitability.
• Team Leadership: Lead and mentor department managers, supervisors, and staff. Foster a culture of accountability and continuous improvement through regular coaching and professional development.
• Customer Service & Member Experience: Ensure outstanding service by resolving member concerns, maintaining cleanliness, and promoting a welcoming environment. Develop strategies to increase retention and satisfaction.
• Compliance & Safety: Oversee adherence to health and safety regulations, ensuring staff are trained and the club is safe for members and employees.

Plymouth Meeting, Pennsylvania, United States

• As Fitness Manager at Edge Fitness Clubs, I lead our personal training business and ensure my team of trainers meets key performance indicators (KPIs). My core responsibilities include:
• Personal Training Sales: I oversee the sales process by setting up tailored training packages after trainers conduct assessments with potential clients, focusing on maximizing conversions and meeting financial targets.
• Team Accountability & KPI Management: I hold my team accountable for KPIs like client retention, service quality, and performance, monitoring metrics and implementing strategies to exceed targets. I coach and guide.
• Operational Oversight: I manage the fitness department’s business operations, ensuring we meet financial goals, optimize schedules, and effectively utilize resources.
• Leadership Style: I foster a results-driven culture focused on teamwork, accountability, and professional development, creating a positive and energetic environment that benefits both staff and members.

Philadelphia, Pennsylvania, United States

I was responsible for helping clients achieve their fitness goals through personalized exercise programming and creating a positive, upbeat atmosphere at the gym. My role required me to engage members with energy and enthusiasm, creating an environment that motivates and encourages success.In addition to personal training, I was responsible for designing.

Washington Township, New Jersey, United States

• As Interim General Manager at Edge Fitness Clubs in Washington Township, I oversee all aspects of club management to ensure smooth operations and exceptional member experiences. My key responsibilities include:
• Leadership Development: Engaging in a thorough training program covering operations, sales, marketing, and member services to effectively lead and inspire the team.
• Operational Oversight: Managing daily operations to maintain high standards of cleanliness, equipment upkeep, and club functionality, with regular inspections and best practices.
• Sales and Marketing: Collaborating with the team to develop sales strategies for membership growth, supporting the sales team with training, resources, and motivation to exceed targets.
• Customer Service Excellence: Focusing on excellent service through quick resolution of member concerns, conducting club tours, and creating a welcoming environment to boost retention.
• Team Management: Assisting in staff recruitment, training, and supervision to foster a cohesive and high-performing team aligned with club goals.

Plymouth Meeting, Pennsylvania, United States

As a versatile Sales Manager at Edge Fitness Clubs, I specialize in cultivating and sustaining a vibrant member community. My primary focus is on attracting new members and retaining existing ones while ensuring their overall satisfaction. To achieve this, I implement effective sales strategies, analyze key performance indicators (KPIs), and collaborate.

Philadelphia, Pennsylvania, United States

In my role within the sales department of the gym, I am responsible for reaching out to potential leads and scheduling appointments to introduce them to our facility. My primary objective is to convert these leads into new gym members by providing them with information about our offerings and highlighting the benefits of joining our community.Additionally.

Upper Dublin, Pennsylvania, United States

Providing our client base with excellent customer service and effective assisted stretching techniques. I serve clients while maintaining and reinforcing the culture of Stretch Zone in all activities. Our clients are given individualized programs that suit their specific needs. This is a sales-driven role, and I am responsible for selling both short-term.

Philadelphia, Pennsylvania, United States

• As AGM, I am responsible for training, scheduling, and leading the front desk of the gym and all frontdesk workers. This also includes overseeing and supporting the sales team and fitness team, along withmy own team..
• New Business: Money generated by a sale that day/month.
• Memberships: Generating leads and bringing them into the club, where we give them a tour and signthem up for a membership, either monthly or paid in full.
• Shakes: Protein shakes sold for the day/month.
• Personal Training: New training sessions sold that day and fitness assessments generated.
• Supplements: Sales of any supplements from the company’s supplement line.Hiring front desk workers is also my responsibility, along with running bi-weekly meetings with my teamto review current monthly numbers.

Newtown, Pennsylvania, United States

Newtown, Pennsylvania, United States