Stephen Sharp

Stephen Sharp Email and Phone Number

Level 2 Senior Specialist at DineEquity, Inc. @
Stephen Sharp's Location
Independence, Missouri, United States, United States
Stephen Sharp's Contact Details

Stephen Sharp personal email

n/a
About Stephen Sharp

3 years of contract security experience, 1 and a half years in management (some of which was during my time as a Security Officer), over 15 years building, maintaining, repairing/upgrading computers for home users and small businesses.Specialties: Jack-of-all trades with a computer, I can find ways to explain complex and/or technical things in ways that make them easy to understand for the average layman. I can also type over 100 wpm.

Stephen Sharp's Current Company Details
DineBrands, Inc.

Dinebrands, Inc.

Level 2 Senior Specialist at DineEquity, Inc.
Stephen Sharp Work Experience Details
  • Dinebrands, Inc.
    Level 2 Senior Specialist
    Dinebrands, Inc. Sep 2011 - Present
    Kansas City, Missouri Area
    Technical support for IHOP and Applebee's restaurants. Remote desktop support, general IT support, troubleshooting, support proprietary software, and dispatch techs to fix hardware issues.
  • Razor'S Edge Technical
    Computer Technician
    Razor'S Edge Technical Jan 2000 - Present
    Kansas City Area
    Build, repair, upgrade, troubleshoot hardware and/or software problems for clients.Educate users on computer maintenance and use. Provide technical support in person and viaphone or email. Use remote desktop support. Selected Accomplishments: * Built new computers for several clients and then educated households on use of newoperating system. * Diagnosed problems with wireless home networks, finding and resolving sources ofinterference. * Solved a data recovery issue for a client whose hard drive had failed. After trying allconventional methods of data recovery, placed the hard drive in the freezer for 24 hoursand then was able to recover necessary data.
  • Ww Grainger
    Distribution Center Associate
    Ww Grainger 2008 - 2009
    Unloaded, sorted, and warehoused freight according to category, size, and weight ofproduct. Conducted overrides of computer-generated stock locations to ensure materialswere stocked safely. Selected Accomplishments: * Collaborated with Lean Team project manager to identify areas of opportunity and suggestprocess improvements to maximize efficiency. * Recognized for consistently maintaining 104% standard productivity rate and executinghigh-quality work with 99.9% accuracy rate.
  • Alliedbarton Security Services
    Security Officer
    Alliedbarton Security Services 2005 - 2008
    Monitored and logged into database all trailers entering/leaving premises, verifiedpaperwork, and ensured seals were intact. Selected Accomplishments: * Monitored 62 security cameras, including Pan Tilt Zooms (PTZ) and programmed patterns forautomation. * Monitored the Honeywell Building Management Software, including firesuppression/detection points and door entry alarms. * Maintained Access Control with ID Card system; assigned visitors temporary access cards,patrolled warehouse, and served as First Responder to all emergencies. * Recognized by management for professionalism and excellent report writing skills.I also served as the Site Supervisor for about 2 months when the previous Site Supervisor had transferred to another post. I trained the person who was to become my boss, and then stepped down and worked under his leadership until he left the company a year later.
    View
  • Sentis Group, Inc
    Store Manager
    Sentis Group, Inc 2004 - 2005
    Scheduled and managed staff for convenience store inside Shell Gas Station. Compiled dailyreports for corporate office, ordered supplies, and performed monthly inventory audits.Resolved customer complaints and coordinated repair services with vendors. Selected Accomplishments: * Increased store sales by almost 100%; grew average nightly cash deposit from under $2000to $3500-$4000. * Re-designed several Microsoft Excel spreadsheets to be more user friendly and harder tofalsify. * Created step-by-step instruction manual for use during computer failure, ensuringcontinuous store operation. * Promoted into management within six months.

Stephen Sharp Skills

Troubleshooting Computer Hardware Windows 7 Technical Support Windows Server Customer Service Networking Security Leadership Microsoft Office Hardware Operating Systems Windows Xp Security+ Computer Repair Software Documentation Active Directory Windows Databases Training Network Administration A+ Certified Access Management Help Desk Support Time Management Sales Cisco Routers Process Improvement Remote Desktop Computer Security Team Leadership Information Technology Comptia Microsoft Excel Security Awareness Physical Security Crisis Management Intrusion Detection Ccna Computer Forensics It Management Information Security Security Audits Computer Maintenance Comptia Security+

Stephen Sharp Education Details

  • New Horizons Kc
    New Horizons Kc
    Networking Administration And Security
  • Joe Herndon Tech
    Joe Herndon Tech
    Technology Information Management

Frequently Asked Questions about Stephen Sharp

What company does Stephen Sharp work for?

Stephen Sharp works for Dinebrands, Inc.

What is Stephen Sharp's role at the current company?

Stephen Sharp's current role is Level 2 Senior Specialist at DineEquity, Inc..

What is Stephen Sharp's email address?

Stephen Sharp's email address is st****@****ity.com

What schools did Stephen Sharp attend?

Stephen Sharp attended New Horizons Kc, Joe Herndon Tech.

What are some of Stephen Sharp's interests?

Stephen Sharp has interest in Civil Rights And Social Action, Science And Technology, Education, Human Rights.

What skills is Stephen Sharp known for?

Stephen Sharp has skills like Troubleshooting, Computer Hardware, Windows 7, Technical Support, Windows Server, Customer Service, Networking, Security, Leadership, Microsoft Office, Hardware, Operating Systems.

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