Stephen Shoemaker Email & Phone Number

United States

Salt Lake City, Utah, United States

Customer service sales representative providing knowledge about electric bike industry.

Oversee all operations and sales in the retail store of a specialty locally-owned distillery. Stay current on all product knowledge to ensure that customers are satisfied with their purchases. Perform additional tasks, such as hosting or assisting the restaurant staff as needed.

Salt Lake City, Utah

Responsible for protecting and projecting the West Elm customer experience, including: resolving service complaints, organizing delivery schedules and facilitating special in-store events. Coach, develop and motivate sales staff to ensure financial results were met and exceeded. Work closely with in-home designers to generate business-to-business sales and.

Salt Lake City, Utah

Oversee a 96-unit condominium complex, which included resolving any HOA concerns, scheduling deliveries, and supervising repairs and construction work on site. Work closely with the real estate team to ensure new owners had a smooth transition moving into their new home, assisted with purchase contracts and model unit showings.

Park City Utah

Manage all warehouse operations and staff for a high-end furniture store. Schedule all deliveries and installations, including temporary staged homes for Sundance parties. Work closely with the design team on allocating new product, staging the sales floor, and transferring merchandise from off-site storage.

Trolley Square

Oversee all stockroom functions including receiving truck shipments five times per week, ship from store operations, and resolving any inventory discrepancies. Managed a stock team of 10-20 people, including the customer service lead and shipper/receiver lead. Worked closely with the visual team on setting up new displays, allocating product for special.