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Stephen Smith Email & Phone Number
Senior Mortgage Underwriter
at
TD
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Mortgage Underwriter
Location
Oshawa, Ontario, Canada
Company size
Who is Stephen Smith? Overview
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Quick answer
Stephen Smith is listed as Senior Mortgage Underwriter at TD, a company with 1 employees, based in Oshawa, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Stephen Smith.
Stephen Smith previously worked as Mortgage Underwriter at Hosper Mortgage and Senior Mortgage Underwriter at B2B Bank. Stephen Smith holds Bachelor'S Degree, Management Economics from University Of Guelph.
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Email format at TD
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TD
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Profile bio
About Stephen Smith
Experienced Senior Mortgage Underwriter with over 20 years’ proven track record in risk assessment, decision allocation, and exceeding service level agreements for operational excellence. Skilled in enhancing client experiences through collaboration with Business Development Managers, resolving issues, and cross-selling products. Adept at managing underwriting teams to ensure compliance, fostering strong relationships with internal and external partners. Known for efficient problem resolution, leveraging industry knowledge to address system issues promptly and maintain high customer satisfaction. Strong communication and guidance skills contribute to seamless team interactions, driving overall organizational success through dedication to excellence.
Listed skills include Banking, Financial Software Implementation, Business Relationship Management, Software Support, and 41 others.
Current workplace
Stephen Smith's current company
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6 roles
Stephen Smith work experience
A career timeline built from the work history available for this profile.
Mortgage Underwriter
Current
Jan 2024 - Present
Senior Mortgage Underwriter
Current- Achieved a 26% increase in the efficiency of mortgage deal processing through strategically allocated decisions from brokers and banks.
- Reduced processing time by 71% through optimized decision-making, contributing to faster deal closures.
- Enhanced client experiences, resulting in a 50% increase in client satisfaction scores.
- Fostered positive relationships, leading to a 75% improvement in client retention rates.
- Provided expert guidance resulting in a 14% improvement in the success rate of deals presented to clients.
- Optimized deal presentations, contributing to a 62% increase in the conversion rate of potential deals.
Dec 2021 - Present
Mortgage Specialist
- Achieved a 22%% increase in mortgage approval rates through meticulous underwriting and pre-qualification processes.
- Ensured 100% compliance in mortgage applications, minimizing the risk of non-compliance issues.
- Facilitated 12% increase in mortgage approvals for CIBC, showcasing deep expertise in the mortgage industry.
- Cultivated and maintained 64% increase in internal and external relationships, contributing to 75% growth in business partnerships and client satisfaction.
- Served as a point of contact for client issues, resulting in a 31% improvement in issue resolution efficiency.
- Enhanced overall customer experience, leading to a 22% increase in customer satisfaction scores.
Jan 2008 - Dec 2021
Service Product Manager
- Utilized extensive knowledge of the mortgage industry to identify and address 27% more system issues proactively.
- Improved system efficiency by resolving issues, resulting in a 17% decrease in processing time.
- Managed the resolution process, achieving a 72% improvement in the speed of issue resolution.
- Implemented effective solutions, leading to a 19% reduction in recurring system issues.
- Maintained high levels of customer satisfaction with a 22% increase in positive feedback related to issue resolution.
- Achieved a 11% improvement in Net Promoter Score (NPS) by ensuring efficient and satisfactory issue resolution.
Apr 2002 - Dec 2007
Manager Mortgage Underwriting - Ontario Division
Investors Group
- Underwrote and approved 54% more mortgage applications from Investors Group Mortgage Advisors.
- Achieved a 83% increase in the efficiency of the underwriting process, leading to quicker approvals.
- Managed a team of underwriters, ensuring 100% compliance with policies and procedures.
- Implemented process improvements that resulted in a 27% decrease in underwriting errors.
- Developed and strengthened relationships with business partners, leading to a 47% increase in collaboration and mutual success.
- Contributed to a 434% growth in the division's sales success through effective relationship building.
Feb 1996 - Jun 1999
2 education records
Stephen Smith education
Bachelor'S Degree, Management Economics
Health And Physical Education/Fitness
FAQ
Frequently asked questions about Stephen Smith
Quick answers generated from the profile data available on this page.
What company does Stephen Smith work for?
Stephen Smith works for TD.
What is Stephen Smith's role at TD?
Stephen Smith is listed as Senior Mortgage Underwriter at TD.
Where is Stephen Smith based?
Stephen Smith is based in Oshawa, Ontario, Canada while working with TD.
What companies has Stephen Smith worked for?
Stephen Smith has worked for Td, Hosper Mortgage, B2B Bank, Cibc, and D+H.
How can I contact Stephen Smith?
You can use AeroLeads to view verified contact signals for Stephen Smith at TD, including work email, phone, and LinkedIn data when available.
What schools did Stephen Smith attend?
Stephen Smith holds Bachelor'S Degree, Management Economics from University Of Guelph.
What skills is Stephen Smith known for?
Stephen Smith is listed with skills including Banking, Financial Software Implementation, Business Relationship Management, Software Support, Insurance, Sales, System Software, and Microsoft Powerpoint.
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